For 106 years, Red Cross has stood with Australians through disasters, emergencies and the other challenges life throws at us.
This is no exception.
We are working with federal and state governments, hundreds of volunteers across the country, and millions across the world to respond to the COVID-19 pandemic.
Our focus remains where it always has been: helping those left most vulnerable, and supporting all Australians to maintain their wellbeing and cope with disruption and uncertainty. To date, we have supported more than 65,000 Australians with this response.
As people enter mandatory self-isolation and quarantine, we’re providing some extra help to those who don’t have the support of an income or a network of family and friends.
More than 272,906 wellbeing calls providing psychological first aid, information and services to over 110,730 people across the country in quarantine and self-isolation.
Community Activation and Social Initiative program (CASI)
CASI helps people receive practical assistance and emotional support, including enabling social connections and networks in their community.
Red Cross volunteers provide psychological first aid and link people to community connectors in their local area who can help them access local services and support.
To date, the number of calls handled through CASI is 19,157 and Red Cross volunteers have delivered more than 9,188 emergency food and hygiene packages to people in isolation.
In response to the COVID-19 outbreak in Shepparton, VIC Red Cross teams worked alongside the Australian Defence Force and Emergency Management Victoria to deliver emergency food relief to thousands of residence in isolation. This service has now ended.
We have adapted many of our existing services to keep supporting people in need providing over 100,000 calls per month to more than:
Our migration support programs have moved over 1,972 face-to-face interactions per month to phone, online and email support, and over 92,000 people obtained emergency relief support information for migrants in transition and people on temporary visas.
Our meals services in the ACT and TAS and our soup patrols in WA have also seen more demand. We are providing more than 14,400 packaged meals each month, and taking safety measures to protect clients and volunteers.
Red Cross volunteers and staff in Tennant Creek, Katherine, Galiwink’u and Tiwi Islands are supporting their communities with hygiene messaging on how to stay safe from COVID-19 and practise physical distancing.
We are sharing health and safety messages to help ‘flatten the curve’ and prevent the spread of COVID-19.
We have created useful resources to help people maintain their wellbeing and manage isolation.
We are ‘spreading kindness’ – encouraging safe and practical ways for people to look after each other and support those who may be more vulnerable at this time.
Red Cross and Red Crescent societies worldwide are working to contain the spread of COVID-19 and support those who are affected.
Australian Red Cross is amplifying the efforts of our colleagues as they tackle the pandemic in our region.
We’re supporting Palau, Marshall Islands, Solomon Islands, Vanuatu, Tuvalu, Papua New Guinea and other Pacific countries in their efforts to prepare communities for COVID-19.
We’re supporting efforts to contain the pandemic in Cox’s Bazar in Bangladesh, where millions of people live in crowded refugee camps.
Australian Red Cross aid workers are part of this response, supporting pandemic preparedness, emergency operations and emergency health services.
Our everyday work continues: from providing financial assistance to people who lost homes in the bushfires, to supporting refugees and their families, and working with people in prison and young people at risk. COVID-19 has made life even harder for many of these people.
Emergencies happen to all of us. We get through them together.