We really appreciate the generosity but we’re unable to distribute donated goods, especially overseas.
There are several good reasons for this. Every item has to be checked, cleaned, sorted, packed, transported, stored and distributed, which hugely increases the cost of the relief effort and diverts from work that may be needed on the ground.
Also, the items donated aren’t always what people need. But cash helps people make dignified choices that are right for them. Even worse, unwanted boxes of donated goods can clog ports and post offices and actually prevent the delivery of essential items like medicines and relief supplies.
The website DonateResponsibly.org has a great explanation of what can go wrong.
But if you have good-quality clothes or household items, our Red Cross Shops would gratefully accept them, to on-sell in Australia and raise funds for our vital work. Visit redcross.org.au/stores to find your nearest shop.