Help for Ukraine nationals in Australia

Support and settlement services for people impacted by the armed conflict in Ukraine.

Please note, we will update this page on a regular basis with information that might be relevant to you.

Find my family

Restoring Family Links: Armed Conflict in Ukraine

Receive support

Humanitarian Settlement Program

Through the Humanitarian Settlement Program, funded by the Department of Home Affairs, we may be able to offer support, such as:

  • airport reception
  • short-term accommodation
  • referral to mainstream and specialist support services
  • connections to local community groups and activities
  • assistance to find long-term accommodation
  • help to learn English, gain employment and access education and training
  • orientation to Australia.

Ukrainian nationals holding a non-humanitarian temporary visa who are in Australia (or who will arrive imminently) can be referred for limited settlement support if they are unable to access support through the community or family.

Ukrainian nationals who hold a temporary humanitarian visa, such as a Humanitarian Stay visa (449) or a Temporary Humanitarian Concern (subclass 786) visa, are eligible for all services under the HSP.

If you, or someone you know meets this criteria, please contact us at

Other organisations also provide the same support and settlement services across many different locations in Australia. Contact the service below that is nearest to your locations.

Red Cross Humanitarian Settlement Program if you are located near:

  • Perth – Western Australia (WA)
  • Canberra – Australian Capital Territory (ACT)
  • Wollongong (NSW)
  • Wagga Wagga (NSW)
  • Albury (NSW)

Settlement Services International if you are located near:

  • Sydney – New South Wales (NSW)
  • Newcastle (NSW)
  • Coffs Harbour (NSW)
  • Armidale (NSW)

AMES Australia if you are located near:

  • Adelaide – South Australia (SA)
  • Mt Gambier (SA)
  • Melbourne – Victoria (VIC)
  • Mildura (VIC)
  • Shepparton (VIC)
  • Geelong (VIC)
  • Wodonga (VIC)
  • Hobart – Tasmania (TAS)
  • Launceston (TAS)

Multicultural Australia if you are located near:

  • Brisbane – Queensland (QLD)
  • Gold Coast (QLD)
  • Toowoomba (QLD)
  • Cairns (QLD)
  • Townsville (QLD)

Melaleuca Refugee Centre if you are located near:

  • Darwin – Northern Territory (NT)

Visa information

For up-to-date information on visa types please go to Home Affairs' Ukraine visa support.




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