COVID-19 resources for sector partners

A collection of resources developed by Red Cross in response to COVID-19 to share with our sector partners and other agencies working with communities during this time.

Along with many in the community sector, we have shifted the way we deliver services and support clients during COVID-19.

To assist the sector and other agencies we have collected the resources here for you to download and use. 

Remote casework practice in the context of COVID-19  

To minimise risk and reduce the spread of COVID-19 we are increasingly providing casework services remotely to reduce face-to-face contact where possible. This is not a new way of working for many service providers. But for others, this will require changes to the way we work. Remote casework should not be seen as a lesser service, but it may require us to think differently about how to best meet client needs. 

Information sheet for service providers »

Child Protection in the context of COVID-19  

Families are under significant additional stress now. Many facing financial stress, unemployment, housing instability, disrupted routines, concerns for their children’s education, increasing anxiety and mental health issues, and in some cases, increased risk of family and domestic violence. All of these factors can have a negative impact on parenting and may lead to increased child welfare concerns across all parts of our community.  

Information sheet for service providers »

Safeguarding vulnerable people in the context of COVID-19  

Individuals, families and communities are under significant stress at the moment. These additional stressors can contribute to escalations in family and domestic violence, alcohol and other drug misuse, offending behaviours, mental health concerns and other factors that increase risk of harm for individuals and families. Vulnerable people may be at particular risk of harm, and with less service involvement and social contact, this harm may go unnoticed. 

Information sheet for service providers »

Guidance for agencies and local government on planning recovery from pandemic 

This document provide an overview of the psychosocial consequences of pandemic and outlines key considerations for agencies and local governments with responsibilities for planning and delivering services in the recovery from the COVID19 Pandemic 

Guidance Note »

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