Find My Family: Restoring Family Links
Help with tracing family members and finding missing loved ones separated by war, disaster or migration.
Nepal flash floods
Looking for a loved one? Australian Red Cross can help people in Australia seeking to contact or locate family members affected by the floods through our Restoring Family Links service. Contact tracing@redcross.org.au or call 1800 875 199.
For Australian nationals in Nepal and their immediate family members seeking consular assistance, contact the Australian Government Consular services 24-hour line on 1300 555 135 within Australia or +61 2 6261 3305 internationally.
नेपालमा आकस्मिक बाढी
आफ्नो प्रियजनको खोजीमा हुनुहुन्छ? बाढीबाट प्रभावित परिवारका सदस्यहरूसँग सम्पर्क गर्न वा उहाँहरूलाई खोज्न चाहनुहुने अस्ट्रेलियामा रहनुभएका मानिसहरूलाई अस्ट्रेलियन रेडक्रसले आफ्नो पारिवारिक सम्बन्ध पुनःस्थापना (Restoring Family Links) सेवामार्फत सहयोग गर्न सक्छ। tracing@redcross.org.au मा सम्पर्क गर्नुहोस् वा 1800 875 199 मा फोन गर्नुहोस्।
Middle East crisis
Our thoughts are with everyone anxiously awaiting news of their loved ones affected by the Middle East conflict. If you’ve lost contact with family members and loved ones because of the current situation, support through our Restoring Family Links program may be available to help you re-establish contact. Contact tracing@redcross.org.au or call 1800 875 199.
بحران خاورمیانه
افکار ما با همه کسانی است که با نگرانی در انتظار خبری از عزیزان خود که تحت تأثیر درگیریهای خاورمیانه قرار گرفتهاند هستند. اگر به دلیل شرایط کنونی ارتباط خود را با اعضای خانواده و عزیزانتان از دست دادهاید، ممکن است از طریق برنامه «برقراری ارتباطات خانوادگی» ما حمایتی در دسترس باشد تا به شما در برقراری دوباره ارتباط کمک کند. به tracing@redcross.org.au ایمیل بفرستید یا با شمارهٔ 1800 875 199 تماس بگیرید.
أزمة الشرق الأوسط
قلوبنا وأفكارنا مع كل من ينتظر بقلق أخبار أحبائه المتأثرين بالنزاع في الشرق الأوسط. إذا فقدتم الاتصال بأفراد عائلاتكم وأحبائكم بسبب الوضع الحالي، فقد يتوفر الدعم من خلال برنامجنا «إعادة الروابط العائلية» لمساعدتكم على إعادة التواصل. راسلونا على tracing@redcross.org.au أو اتصلوا على الرقم 1800 875 199.
משבר המזרח התיכון
מחשבותינו עם כל מי שממתין בדאגה לחדשות על יקיריו שהושפעו מהסכסוך במזרח התיכון. אם איבדתם קשר עם בני משפחה ויקירים בשל המצב הנוכחי, ייתכן שתמיכה דרך תוכנית "השבת קשרי משפחה" שלנו זמינה כדי לסייע לכם ליצור קשר מחדש. כתבו לנו לכתובת tracing@redcross.org.au או התקשרו למספר 1800 875 199.
Armed conflict in Ukraine
We're here to support people who have lost contact with loved ones during the armed conflict in Ukraine. Learn more
Збройний конфлікт в Україні
Ми поруч, щоб підтримати людей, які втратили зв'язок із близькими під час збройного конфлікту в Україні. Дізнатися більше
Вооружённый конфликт в Украине
Мы рядом, чтобы поддержать людей, которые потеряли связь с близкими во время вооружённого конфликта в Украине. Узнать больше
Have you been separated from family by war, disaster or migration? Red Cross could help you.
How we can help
We can help:
- find a family member missing as a result of war, disaster or migration through family tracing
- send a message to a relative where there is no formal means of communication
- check the welfare of a relative overseas whom you are unable to reach due to illness or other circumstances
- by providing you with a confirmation of detention if the International Committee of the Red Cross visited you in detention overseas.
Our service is free of charge and confidential.
Contact us
Email tracing@redcross.org.au
Phone 1800 875 199 (a free call from a landline)
Our service is part of the International Red Cross Red Crescent network, and we receive our referrals directly from Red Cross in other countries. If you are located overseas, please contact your local Red Cross Red Crescent office.
Australian Red Cross is part of the global Restoring Family Links network.
Looking after yourself
If you or your family have been impacted by a distressing event, we have resources that can help. Advice about coping with distress, including how you can support children through difficult times, in a range of languages. Learn more »
Red Cross cannot accept requests when there is not enough information to conduct a search, when it is for genealogical research, or relates to family breakdown or legal matters like wills and child custody.
Other services and resources
Family tracing
- VANISH - a Victorian Government funded service
- International Social Service (Australian Branch)
Missing persons
Genealogical searches
Aboriginal and Torres Strait Islander family history and tracing
- National Link-up phone 1800 624 332 (toll free)
- Australian Institute of Aboriginal and Torres Strait Islander Studies
General information
- Births, Deaths and Marriages offices in Australia
- White Pages Australia
- Telephone Interpreting Service phone 131 450
Department of Foreign Affairs and Trade (DFAT)
For queries relating to the assistance of Australian nationals overseas, please contact:
- In Australia 1300 555 135 (24-hour consular emergency contact)
- Outside Australia +61 2 6261 3305
Australian Red Cross acknowledges the Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this land, their ancestors and Elders, past and present.
Learn about our Reconciliation Action Plan and how we can all make reconciliation real.
This website may contain the images, voices or names of people who have passed away.
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