Our thoughts are with everyone anxiously awaiting news of their loved ones affected by the Middle East conflict. If you’ve lost contact with family members and loved ones because of the current situation, support through our Restoring Family Links program may be available to help you re-establish contact.

افکار ما با همه کسانی است که با نگرانی در انتظار خبری از عزیزان خود که تحت تأثیر درگیری‌های خاورمیانه قرار گرفته‌اند هستند. اگر به دلیل شرایط کنونی ارتباط خود را با اعضای خانواده و عزیزانتان از دست داده‌اید، ممکن است از طریق برنامه «برقراری ارتباطات خانوادگی» ما حمایتی در دسترس باشد تا به شما در برقراری دوباره ارتباط کمک کند.

قلوبنا وأفكارنا مع كل من ينتظر بقلق أخبار أحبائه المتأثرين بالنزاع في الشرق الأوسط. إذا فقدتم الاتصال بأفراد عائلاتكم وأحبائكم بسبب الوضع الحالي، فقد يتوفر الدعم من خلال برنامجنا «إعادة الروابط العائلية» لمساعدتكم على إعادة التواصل.

מחשבותינו עם כל מי שממתין בדאגה לחדשות על יקיריו שהושפעו מהסכסוך במזרח התיכון. אם איבדתם קשר עם בני משפחה ויקירים בשל המצב הנוכחי, ייתכן שתמיכה דרך תוכנית "השבת קשרי משפחה" שלנו זמינה כדי לסייע לכם ליצור קשר מחדש.

Have you been separated from family by war, disaster or migration? Red Cross could help you.

How we can help

We can help:

  • find a family member missing as a result of war, disaster or migration through family tracing
  • send a message to a relative where there is no formal means of communication 
  • check the welfare of a relative overseas whom you are unable to reach due to illness or other circumstances 
  • by providing you with a confirmation of detention if the International Committee of the Red Cross visited you in detention overseas.

Our service is free of charge and confidential.

Contact us

Email tracing@redcross.org.au

Phone 1800 875 199 (a free call from a landline)

Our service is part of the International Red Cross Red Crescent network, and we receive our referrals directly from Red Cross in other countries. If you are located overseas, please contact your local Red Cross Red Crescent office.

Australian Red Cross is part of the global Restoring Family Links network

Looking after yourself

If you or your family have been impacted by a distressing event, we have resources that can help. Advice about coping with distress, including how you can support children through difficult times, in a range of languages. Learn more »

Red Cross cannot accept requests when there is not enough information to conduct a search, when it is for genealogical research, or relates to family breakdown or legal matters like wills and child custody.

Other services and resources

Family tracing

Missing persons

Genealogical searches

Aboriginal and Torres Strait Islander family history and tracing

General information

Department of Foreign Affairs and Trade (DFAT)

For queries relating to the assistance of Australian nationals overseas, please contact:

  • In Australia 1300 555 135 (24-hour consular emergency contact) 
  • Outside Australia +61 2 6261 3305

Red Cross pays our respects to the Aboriginal and Torres Strait Islander custodians of the country where we work, and to Elders, past, present and emerging.

Learn about our Reconciliation Action Plan and how we can all make reconciliation real.

This website may contain the images, voices or names of people who have passed away.