TeleRedi

Phone support during extreme heat events.

Available in South Australia and Western Australia

Feel safe, informed and well connected when extreme heat hits.

Extreme heat can be more than uncomfortable – it can be dangerous. Australian Red Cross TeleRedi offers free phone support to help you stay safe and well during periods of extreme heat.

How TeleRedi helps

TeleRedi provides critical support for people living in Australia who may be at risk during extreme heat events. When extreme heat events keep you indoors, TeleRedi connects you with a friendly Australian Red Cross volunteer who will:

  • call you to check in on your wellbeing
  • provide helpful advice and reminders
  • link you to additional support if needed.

Whether you’re older, living alone, managing a health condition, or simply feeling vulnerable during extreme heat, staying informed and connected is vital.

It’s especially helpful for people who are:

  • living alone
  • housebound or frail
  • living with a disability or chronic illness
  • recovering from illness or injury
  • experiencing mental illness.

Carers of vulnerable people are also encouraged to register as they may be at risk during an extreme heat event.

Currently, TeleRedi is available for:

  • Western Australia residents
  • South Australia residents.

Register for TeleRedi

Get support

Phone: 1800 188 071

Email: teleredi@redcross.org.au

“I feel secure knowing that someone is calling to check in and make sure everything is okay. The information helps to jog the memory on what to do in the heat.”
- TeleRedi client

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