Privacy collection notice

Staff and volunteer recruitment

Who is collecting the information?
Australian Red Cross Society (Australian Red Cross) is collecting your personal information.

Facts and circumstances of collection
Your personal information (including sensitive information) is collected from you directly and may also be collected from third parties, such as service providers that conduct police checks or other third parties such as regulatory authorities.

Is the collection being made because a law or Court order applies?
No law or Court order applies to the collection of this information.

Why does Australian Red Cross need to collect this information?
We need to collect this information so:

  • we can determine your suitability to act as an employee or volunteer;
  • we can contact you about your current application;
  • we can onboard and manage you as an employee or volunteer should you be successful and accept the role available; and/or
  • we can contact you about future volunteering or employment opportunities at Australian Red Cross.

As part of our assessment process, we also require pre-start checks. These checks may include a police check, a working with children check, a health check and a check with regulatory authorities. We will tell you if we require more information from you and that information must be provided to us for your application to proceed.

Please note that if you subsequently join Australian Red Cross as a volunteer or employee, any personal information we have collected will form part of your records with us.

The primary purpose for which the information is being collected
The primary purpose of collecting this information is to assess your application, and if successful, to engage you as an employee or volunteer. We will use your information to communicate with you, to manage your employment or volunteer role on an ongoing basis and so that you can perform your employment or volunteer role. This includes maintaining a record of your assignments, roles, compliance, training, and awards. Ongoing management also includes assessing health and safety risks and implementing risk mitigation strategies.

The secondary purpose for which Australian Red Cross is collecting this information
The secondary purpose for collecting this information is to include your profile in our database and contact you in future if employment or volunteering opportunities arise that match your preferences or suit your skills and experience.

Who are we likely to share this information with?
The information you submit to us may be shared with:

  • third parties for the purposes of assessing your application and onboarding, including in verifying your identity, undertaking or verifying a check conducted on your criminal history and your authorisation to work with children;
  • other Red Cross and Crescent National Societies, the International Federation of Red Cross and Red Crescent Societies and organisations that work with Australian Red Cross across the world, if the applicable role is required to work directly with the organisation;
  • third parties, if necessary to support individual and community health and safety and safeguarding.
  • our third party service providers, such as third party training platforms to allow you access to training modules and onboarding; and
  • other third parties, so that you can perform or be recognised for your employment or volunteer role.

Access and correction requests
You can update your profile from our recruitment system by accessing your account using your login. Information about your right to access your information and request corrections is set out in the Australian Red Cross Privacy Policy.

Consent to use and collect personal and sensitive information
As part of assessing your application and our risk management processes, we may collect sensitive information from you. This may include information about your race, health, criminal record, membership of trade or business associations and other information relevant to your application that is included in the category of “sensitive information” under the Privacy Act 1988.

By submitting your application to Australian Red Cross:

  • you consent to Australian Red Cross collecting, using and disclosing your personal information (including sensitive information) for the purposes set out in this notice;
  • you confirm you have read and understand this notice;
  • you confirm that all the information you submit in your application (including any attachments) is true and complete;
  • you understand that any false or misleading information you provide may lead to rejection of your application, and any offer of employment or a volunteer role being revoked. Disciplinary action may be taken against you as an employee or volunteer for providing false or misleading information, up to and including termination.

What happens if Australian Red Cross doesn't collect this information?
If Australian Red Cross does not collect this information from you, including your real name, we will be unable to consider your application.

Will my information be stored offshore?
Your information is stored in Australia by Australian Red Cross. Sometimes information technology providers that we may disclose your information to are located outside Australia. For example, we may disclose your information to service providers in the United States.

Privacy concerns or complaints can be sent to:

Privacy Officer
Australian Red Cross Society
23–47 Villiers St, North Melbourne VIC 3051
Tel: 1800 RED CROSS (733 276)

Information about how to complain is in the Red Cross Privacy Policy.
You can also complain directly to the Office of the Australian Information Commissioner at

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