Privacy collection statement

Privacy collection notice: Get Prepared app

Who is collecting the information?
Australian Red Cross Society.

Facts and circumstances of collection
Australian Red Cross collects your full name, email, postcode and mobile number (optional) as well as some statistics about your use of the app such as “completion percentage” to assist with nurturing you through the process and to notify you when your offline data will be deleted after a period of inactivity. All other information that you put into the app (“preparedness information”) is securely stored offline on your device and is not collected by, or visible to, Australian Red Cross. Once you have filled in your details in the app, you may publish your preparedness data to PDF format for your own keeping. The published PDF will not be collected by, or visible to, Australian Red Cross.

Is the collection being made because a law or Court order applies?
No law or Court order applies to the collection of this information.

Why does Red Cross need to collect this information?
We need to collect this information so we can better tailor the Get Prepared app to your individual needs to assist you in preparing for emergencies and disasters and so we can send you reminders to complete your Get Prepared journey.

The primary purpose for which the information is being collected
Your contact information and “completion data” is collected to assist with nurturing you through the process of using the Get Prepared app.

The secondary purposes (if any) for which Red Cross is collecting this information
To prepare de-identified reports and undertake data analytics for research and development purposes, including assisting Red Cross to develop future enhancements to the app or to understand community preparedness needs.

What happens if Red Cross doesn’t collect this information?
You will not have the full benefit of using the Get Prepared app such as receiving reminders to continue with your journey or notifications of approaching time limits that will clear your local app data due to inactivity. Your local app data will be deleted after a certain time as a security and privacy measure.

Anonymity/Nickname
You can use any email address or provide a nickname or pseudonym instead of your real name. However, we recommend using your correct email address so that you can receive updates and notifications from the app.

The organisations we usually disclose this information to
No information will be disclosed to any third parties other than service providers who provide technology services to Red Cross, such as data centres who store data on behalf of Red Cross.

Access and correction
Information about accessing your information and requesting corrections is set out in Red Cross’ Privacy Policy.

Complaints
Privacy concerns can be sent to:

Privacy Officer
Australian Red Cross Society
23–47 Villiers St North Melbourne VIC 3051

Tel: 1800 RED CROSS (733 276)
Email: privacy@redcross.org.au

Information about how to complain is also in the Red Cross Privacy Policy. You can also complain direct to the Privacy Commissioner at www.oaic.gov.au

Will my information be stored offshore?
Your information will be stored in data centres located within Australia.