Have you been separated from family by war, disaster or migration? Red Cross could help you.
Contact us
Email tracing@redcross.org.au
Phone 1800 875 199 (a free call from a landline)
Our service is part of the International Red Cross Red Crescent network, and we receive our referrals directly from Red Cross in other countries. If you are located overseas, please contact your local Red Cross Red Crescent office.
Australian Red Cross is part of the global Restoring Family Links network.
How we can help
We can help:
- find a family member missing as a result of war, disaster or migration through family tracing
- send a message to a relative where there is no formal means of communication
- check the welfare of a relative overseas whom you are unable to reach due to illness or other circumstances
- by providing you with a confirmation of detention if the International Committee of the Red Cross visited you in detention overseas.
Our service is free of charge and confidential.
Looking after yourself
If you or your family have been impacted by a distressing event, we have resources that can help. Advice about coping with distress, including how you can support children through difficult times, in a range of languages. Learn more »
Red Cross cannot accept requests when there is not enough information to conduct a search, when it is for genealogical research, or relates to family breakdown or legal matters like wills and child custody.
