Letting others know you are safe in an emergency

How the Register.Find.Reunite service works.

If you were in an emergency and you didn’t have your phone with you, how would you let people know you are ok?  

Register.Find.Reunite is a service that lets family, friends and emergency services know that you are safe in the event of an emergency.   

Red Cross manages the service on behalf of government agencies and it only operates during emergencies, including bushfires and floods.   

Whether you’re leaving or staying where you are, Register.Find.Reunite helps people to know what you’re doing and that you’re okay. When the service is activated, you can access it on the Red Cross website or at evacuation and recovery centres.

There are two options when using the service.  

  • Register to let people know you are safe.  
  • Find people you know may be affected by an emergency.  

Reunite is a matching process that enables us, with permission, to share details to connect family, friends and loved ones. 

Your privacy is protected and you control the information other people can see.

Emergency services can use Register.Find.Reunite to check where people in an affected area are located. It can avoid unnecessary searches for people. It is also useful after an emergency as it can help support services can contact you.

The service makes it easier to understand how many people were affected by the emergency, and which areas were hit hardest.

During the summer bushfires of 2019/20 a staggering 71,000 people registered with the service, over 650 people were reunited thanks to it, and it was used by agencies to learn the whereabouts of people who fled the fires and follow up with them.

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