Red Cross believes that people in detention must be treated humanely at all times, regardless of how they arrived in Australia or why they are in detention.
That’s why we conduct independent humanitarian monitoring of immigration detention facilities across Australia.
During visits we observe the conditions and treatment of people in detention. We do not speak publically about what we see, but raise any concerns directly and confidentially with the relevant authorities.
People in detention and community members can speak to us privately during and in-between visits.
We can also help reconnect people in detention with their families overseas if they’ve been separated because of war, conflict, disaster or migration.
We visit all detention facilities regularly and we also support visits by the International Committee of the Red Cross (ICRC) to people transferred to Manus in Papua New Guinea and Nauru.
Contact us
People in detention, community members and staff of other organisations can contact us directly.
Send us an email – make sure to let us know which state you’re in.
Or you can call us:
| New South Wales |
(02) 9290 8916 |
| Northern Territory |
(02) 9290 8916 |
| Queensland |
(02) 9290 8916 |
| South Australia |
(02) 9290 8916 |
| Victoria |
(03) 8327 7830 |
| Western Australia (incl. Christmas Island) |
(08) 9225 8897 |
If you need an interpreter, please call 131 450 first, state your language and then the phone number (above) that you wish to call.