EmergencyRedi Week torch promotion

Terms & conditions

Promotion Title

EmergencyRedi Week Torch Promo

Promoter Details

Promotional Period

Entries will be open:

• Start Date: 1 September 2025 at 12:01am AEST
• End Date: 31 October 2025 at 11:59pm AEST

Eligible Entrants

• Entry is open to residents of Australia aged 18 years and over.
• Entrants under 18 must obtain parental or guardian consent prior to entry.
• Employees and officeholders (and their immediate families) of the Promoter and associated agencies are not eligible to enter.

How to Enter

To enter the promotion, eligible entrants must, during the promotional period:

• Visit redcross.org.au/prepare and either click on the promotional banner and provide contact details, or complete the 'Prepare before it's here quiz', and provide your contact details at the end of the quiz.
• Only one entry per eligible entrant is permitted.

Prize Details

• Prize description: Wind Up Torch/Radio and Phone Charger
• Number of prizes: 200
• Value per prize: $26.88
• Total Prize Pool: $5,376

Prizes are not transferable or exchangeable and cannot be taken as cash.

Draw Details

• Winners will be drawn at random on 5 November 2025 between 10:00am – 1:00pm.
• The draw will take place at 464 Kent Street, Sydney 2000 NSW, using an electronic random entry generator.
• The first 200 valid entries drawn will win the prizes.

Notification of Winners

• Winners will be notified in writing (by email) within seven (7) days of the draw date.

Claiming Prizes

• Prizes will be delivered to the winner's nominated address within Australia within one (1) month of the prize being claimed.
• Winners must claim their prize within 28 days from the date of the prize draw. If a prize is not claimed within this period, it will be deemed unclaimed and subject to a redraw.

Publication of Winners

• The last name and initial of the first name of each winner will be published at redcross.org.au/winners within 7 days of the draw for a period of 30 days.
• If a winner requests that their name not be published, the Promoter will abide by this request.

Unclaimed Prizes

• Winners of any redraw will be notified in writing within seven (7) days and published as above.
• In the event that prize/s remain unclaimed at the end of the claim period, a redraw will be conducted on 5 December between 10am and 1pm at 464 Kent Street, Sydney 2000 NSW. The redraw will be conducted using the same method as the original draw.

Prize Conditions

• If a prize becomes unavailable, the Promoter reserves the right to substitute with a prize of equal or greater value.

Privacy

• Personal information will be collected and handled in accordance with the Promoter's privacy policy at redcross.org.au/privacy
• Information may be disclosed to third parties for the purposes of conducting the promotion.

Cancellation

• If for any reason this promotion is not capable of running as planned, the Promoter may cancel, terminate, modify, or suspend the promotion, subject to any required regulatory approval.

Permits

• Authorised under permits: TP25/02063+ T25/1560

Privacy Notice and Consent

We want you to understand what we will do with your personal information for the Australian Red Cross Emergency RediWeek promotional activity. Personal information is information about you that can identify you.

We are Australian Red Cross, and our Australian Business Number (ABN) is 50 169 561 394.

Why we are collecting your personal information

We need your personal information so that we can include you in the promotion to win one of 200 emergency ready devices. We will use your information to notify and send the device should you be one of the 200 winners. If we don’t collect this information from you, then we can’t send you the prize.

We collect your name, email address, and home address to allow us to communicate with you regarding the promotion.

We may also use your information to keep you informed about our activities, campaigns, and appeals.

Who we share your personal information with

Your personal information will be shared with Australia Post and their distribution partners. We may share your personal information with Big Issues Women’s volunteer group, who will be assisting in the collation and distribution of the winners’ packs.

We may also share your information with organisations that provide services to us, such as technology providers.

Can I see the information Red Cross has about me?

You can ask us to give you access to your personal information. You can ask us to fix your personal information if you think we have the wrong information. For more information about your rights, you can read our Red Cross Privacy Policy at www.redcross.org.au/privacy. You can make a complaint to Red Cross by telephone on 1800 RED CROSS (733 276) or by email at privacy@redcross.org.au. If you are not happy with how we deal with your complaint, you can complain direct to the Privacy Commissioner at oiac.gov.au.

Consent

By participating in this promotional activity, you consent to how Red Cross will collect, use and share your personal information. You agree that your personal information can be collected, used, and shared in the ways explained in the privacy collection notice.

You also understand that you can change your mind and tell Red Cross not to use or share your personal information.