Get in the know

Getting in the know is your vital first step toward being prepared for an emergency.
  • Take deep breaths
  • Positive self talk e.g. 'I can do this'
  • Help other people to stay calm

Emergencies can be very stressful. To help keep your stress levels down and make better decisions in an emergency, it’s good to know, and have practised, a way to manage your stress.

  • Fire
  • Flood
  • Heatwave
  • Cyclone
  • Storm
  • Public disturbance
  • Power outage
  • Medical

Ambulance, Police, Fire Triple Zero (000)

SES (flood and storm) 132 500

Poisons Information Line 13 11 26

Lifeline 13 11 14

The ABC is the official emergency broadcaster. It will provide essential up to date information, including advice from authorities and support available. You can find your radio frequency at ABC Local Radio.

You can also subscribe to ABC Emergency on Twitter or Facebook to stay up to date with conditions and official Police, Fire, SES social media feeds.

Found this helpful?

Take another step.

Do more to prepare

Use one of our handy tools now.

Create an emergency plan
Make an emergency plan for your household to protect what matters most.
Get Prepared app
Build and keep your emergency plan close at hand with our app.
Use a survival kit checklist
Build your survival kit with our handy emergency checklist.

Charity donations of $2 or more to Australian Red Cross may be tax-deductible in Australia. Site protected by Google Invisible reCAPTCHA. © Australian Red Cross 2022. ABN 50 169 561 394