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NSW Floods Appeal

Helping families get back on their feet

When a 1 in 100 year flood hit NSW earlier this year, Australians all across the country dug deep to help their neighbours.

In total, you raised an incredible $2.5 million dollars.

Those donations are helping families right now get back on their feet.

To date, we have provided over 1,000 people with emergency cash grants. That’s over $1 million already distributed to those who are most in need.

And more grants are going out every single day.

And thanks to the ongoing support of so many of our donors, Red Cross staff and volunteers were able to respond immediately when the floods hit.

Red Cross response

  • 119 Red Cross personnel

  • Provided comfort, support and psychological first aid to 10,000 people

  • Across 24 evacuation centres

  • Distributed clothing and blankets

  • Registered 2,469 people for Register.Find.Reunite

  • And are providing ongoing support in Recovery Centres across NSW

About the NSW Floods Appeal 2021

We ran the NSW Floods Appeal to help communities who were affected by the floods. Thanks to an incredible surge of generosity, the appeal raised over $2.3m.

We’re now working hard to get that money to people whose homes have been destroyed or made uninhabitable, to help them meet immediate and urgent needs. Meanwhile, we’re urging people to apply for grants. Help is available right now.

Of course we’ll keep working with flood-affected communities as needed. This will include wellbeing checks, psychological first aid, information, referrals and community events to bring relief and keep community connections strong.

It’s available to help people whose homes have been destroyed or made uninhabitable right now. We’re urging people in flood-affected parts of NSW to apply for the $1,000 grant to help with immediate and urgent needs. Funds raised from the Appeal will also enable Australian Red Cross to provide ongoing humanitarian support to flood affected communities, based on ongoing needs assessments that support may include:      

  • disaster relief including practical and financial assistance      
  • supporting people and communities to recover and to build resilience to disasters     

You can donate at any time to our Disaster Response and Recovery work. Your donation means we can be there to help people during disasters and other emergencies in Australia. It enables us to prepare people, provide comfort and care during a disaster or emergency and support recovery.

Donate online at or call 1800-RED-CROSS.

By mail to:
Australian Red Cross, Supporter Services Centre??? 
GPO Box 2957, Melbourne VIC 3001??? 
Please make cheques or money orders payable to 'Australian Red Cross'??? 

Donations above $2 are tax-deductible in Australia. You will receive a receipt in your name in an email when you donate online.     

We do everything we can to keep costs low, including seeking pro bono support. No more than 10c in the dollar will be used for essential operating costs such as collecting and administering donations and IT costs.

Thank you for generous fundraising support.  Our NSW Floods Appeal closed on Thursday 22 April 2021. If you registered your event before that date, the funds can still go towards the appeal.  

If you didn’t register before 22 April, please call our customer service team on 1800 733 276 or email with your details and we’ll get right back to you.      

Red Cross immediately responded to the floods. 119 personnel were activated, 100 of whom were deployed to provide psychosocial support and reunification services in affected communities, as well as helping to collect and distribute clothing and blankets to people in need. During the peak of the floods, Red Cross teams were providing support at 24 evacuation and response locations across NSW, and also provided the public with information and helped with inquiries at the Public Information and Inquiry Centre (PIIC) in Sydney.

The focus now is on helping communities recover. Many people will be facing a long and difficult clean-up process, and will require continued support to help them get back on their feet. Red Cross teams are providing psychosocial support, assisting impacted residents to apply for the Red Cross Flood Grant, linking people to available recovery information and services and meeting and greeting those arriving at recovery hubs and pop up recovery hubs across NSW. Alongside Service NSW and our recovery partners, our volunteers are working in recovery centres and pop up recovery centres in the Taree, Laurieton, Port Macquarie, Macksville, Kempsey, Wiseman’s Ferry, North Richmond, and Windsor regions.

Thousands of generous people gave in response to the Black Summer bushfires. Perhaps you were one of them and already know how grateful we are.

Donations to the Disaster Response and Recovery fund before July 2019 have been supporting our response to the Australian Bushfires 2019/20. They are helping people affected by those particular fires: as grants that help them cope with financial hardship, repair their homes and re-establish a safe place to live, and through longer-term recovery programs in each community. See your generosity in action.