Red Cross immediately responded to the floods. 119 personnel were activated, 100 of whom were deployed to provide psychosocial support and reunification services in affected communities, as well as helping to collect and distribute clothing and blankets to people in need. During the peak of the floods, Red Cross teams were providing support at 24 evacuation and response locations across NSW, and also provided the public with information and helped with inquiries at the Public Information and Inquiry Centre (PIIC) in Sydney.
The focus now is on helping communities recover. Many people will be facing a long and difficult clean-up process, and will require continued support to help them get back on their feet. Red Cross teams are providing psychosocial support, assisting impacted residents to apply for the Red Cross Flood Grant, linking people to available recovery information and services and meeting and greeting those arriving at recovery hubs and pop up recovery hubs across NSW. Alongside Service NSW and our recovery partners, our volunteers are working in recovery centres and pop up recovery centres in the Taree, Laurieton, Port Macquarie, Macksville, Kempsey, Wiseman’s Ferry, North Richmond, and Windsor regions.