Red Cross caseworker Adrian Boc remembers Sayed well.
“The first time I met Sayed I was struck by his attitude. He had a lot of things going on at the time, a lot of really difficult things and he was just so ready to work and was so hopeful.”
In the first difficult months, Red Cross was able to help in practical ways, like vouchers for food and medicines, and emergency cash for rent. Then illness struck, and the family’s medical expenses soon ran to thousands of dollars.
“We got a special letter from Red Cross that helped with our medical bills. Red Cross was the only organisation that could help us, and we could manage a bit more with our life. That letter changed many things,” Sayed recalls.