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Find a Red Cross Shop near you

Important COVID-19 update
The health and safety of our customers, team members and volunteers are our top priority. That is why we have taken the decision to temporarily close our Shops from 5pm on Friday 27 March 2020 in response to the COVID-19 pandemic. Please know that we are deeply saddened to take this decision.

Red Cross Shops are a treasure trove of pre-loved, new and vintage clothing, homewares and accessories for the fashion conscious and budget shopper alike.

You can also visit one of our local branch-operated shops. These shops are run by dedicated volunteers as a way of fundraising within their community for Red Cross. Common questions about Red Cross Shops.

Visit one of our shops today.

Find a Red Cross shop near you

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Common questions

Our shops accept quality clothing, accessories, books and bric-a-brac. We don’t accept mattresses, electrical goods or clothing with stains or damage. If it’s good enough quality to give to a friend, then it’s something we’d love. 

Donations can be brought into your local Red Cross Shop. If you would like to donate to a local branch shop, please contact them prior to visiting for details on what they accept.

For over-the-counter donations, Red Cross Shops offer a loyalty program. Ask for one of our Loyalty Cards to be stamped every time you donate items or spend $10 at our store, and after ten transactions, you’ll receive 25% off your next purchase. This offer is not available at local branch operated shops.

Red Cross Shops sell pre-loved and new clothing, homewares and accessories to support the everyday work of Red Cross. Red Cross Shops appeal to the ‘fashionista’ and the budget-conscious shopper alike, providing shoppers with an opportunity to find unique treasures at an affordable price. 

You can volunteer in sales and customer service, visual merchandising, administration or stock handling. There are also opportunities in our warehouses. 

To search for and apply for a volunteering position, see our Volunteering page. 

Red Cross Shops are operated directly by Red Cross staff and volunteers. They are part of our loyalty program and sometimes have promotional offers available. Branch-operated shops are managed by branch/club members and volunteers as a way of fundraising for Australian Red Cross. Branch/club members are Red Cross champions in their local communities, fundraising and awareness raising to support those in need. Branch operated shops are not part of our loyalty program or any promotional offers.

Both Red Cross Shops and branch-operated shops accept donations, although some branch-operated shops only accept specific items. It’s best to contact your local branch-operated store directly to find out what they accept.