Volunteer Donate

Find a Red Cross Shop near you

Thank you for your continuous support over the last challenging months. The good news is, many of your favourite Red Cross shops are now open again. 

Safety is our first priority, so we're working hard to keep our shops safe.

Here's how:

  • Extra disinfectant cleaning in our stores and our distribution centre 
  • Limiting the number of customers at any one time for social distancing 
  • Providing hand sanitiser in all stores 
  • Our volunteers and staff are using gloves
  • Holding recycled donations in our distribution centre for 72 hours before sorting for sale

We will continue to monitor the changing COVID environment and adjust our policies in line with this.

Our open shops are now accepting donations of great quality preloved items. Your donations help us continue our work supporting people around the country, now and always.

We look forward to welcoming you back through our doors and will continue to work hard to opening more of our store network.   

We’re re-opening more of our stores across Australia every day. Find your nearest store and give them a call to check if they are open.

Red Cross Shops are a treasure trove of pre-loved, new and vintage clothing, homewares and accessories for the fashion conscious and budget shopper alike.

You can also visit one of our local branch-operated shops. These shops are run by dedicated volunteers as a way of fundraising within their community for Red Cross. Common questions about Red Cross Shops.

Visit one of our shops today.

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Common questions

Our shops accept quality clothing, accessories, books and bric-a-brac. We don’t accept mattresses, electrical goods or clothing with stains or damage. If it’s good enough quality to give to a friend, then it’s something we’d love. 

Donations can be brought into your local Red Cross Shop. If you would like to donate to a local branch shop, please contact them prior to visiting for details on what they accept.

For over-the-counter donations, Red Cross Shops offer a loyalty program. Ask for one of our Loyalty Cards to be stamped every time you donate items or spend $10 at our store, and after ten transactions, you’ll receive 25% off your next purchase. This offer is not available at local branch operated shops.

Red Cross Shops sell pre-loved and new clothing, homewares and accessories to support the everyday work of Red Cross. Red Cross Shops appeal to the ‘fashionista’ and the budget-conscious shopper alike, providing shoppers with an opportunity to find unique treasures at an affordable price. 

You can volunteer in sales and customer service, visual merchandising, administration or stock handling. There are also opportunities in our warehouses. 

To search for and apply for a volunteering position, see our Volunteering page. 

Red Cross Shops are operated directly by Red Cross staff and volunteers. They are part of our loyalty program and sometimes have promotional offers available. Branch-operated shops are managed by branch/club members and volunteers as a way of fundraising for Australian Red Cross. Branch/club members are Red Cross champions in their local communities, fundraising and awareness raising to support those in need. Branch operated shops are not part of our loyalty program or any promotional offers.

Both Red Cross Shops and branch-operated shops accept donations, although some branch-operated shops only accept specific items. It’s best to contact your local branch-operated store directly to find out what they accept.