Eligibility check

Red Cross Cash and Voucher Assistance
Are you an Australian citizen, permanent resident or New Zealand citizen?*
Are you having difficulty paying for basic needs such as food or accommodation costs?*
Have you downloaded and saved at least the last 30 days of transactions for all your bank accounts (and your partner’s, if you have one)?*

To apply, you need transaction listings from the last 30 days for all your bank accounts, and your partner’s if you have one. Once you have them, come back and check your eligibility again.

How to download your bank transaction listings

You may be eligible for Red Cross Cash and Voucher Assistance.

Remember to have the documents you need for you and your family ready to upload.

We have updated our application portal with multi-factor authentication (MFA). The first time you log in, you will be required to sign up. You only need to do this once.

Video: How to log in and apply

Based on your response, you are not currently eligible for Red Cross Cash and Voucher Assistance.

Red Cross Cash and Voucher Assistance is aimed at supporting people who are on temporary visas living in Australia and are in financial hardship.

Other supports available in your state or territory

  • If your health or safety is in danger now, call 000.
  • 13 11 14 - Lifeline Crisis Support
  • 1800 737 732 (1800 RESPECT) – Family & Domestic Violence
  • 1800 55 1800 - Kids Helpline
  • The Leaving Violence Program supports people leaving a partner who uses violence with financial and other supports.
  • DSS Service Directory – search for DSS Emergency Relief providers in your area
  • AskIzzy – search for support by suburb
  • If you can access your savings, or support from home, please do so.
  • If you think you or someone you know is being exploited at work in Australia, help is available. Visit our Work Right Hub »