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Supporting bushfire-affected communities in NSW, QLD, SA and VIC

Where there’s disaster, an emergency, conflict or crisis, your support means Red Cross will be there.

Situation report: 1pm Friday 6 December

Red Cross continues to support communities affected by bushfires in New South Wales, Queensland, Victoria and South Australia.

New South Wales: There are 110 fires burning today. Total fire bans have been declared across nine fire districts. Red Cross teams are currently supporting people in seven evacuation centres. These open and close quickly as needed. Red Cross volunteers are also providing information and support at Disaster Welfare Assistance Points in Taree and Kempsey. Other Disaster Welfare Assistance Points are also open.

Queensland: An evacuation centre was opened and Register.Find.Reunite was activated on 4 December for the Millmerran Fires and 58 people have registered so far. As at 4.30pm on Thursday 5 December, there were 44 active bushfires. Approximately 250 residents are impacted by power outages. Many evacuation centres have closed but our volunteers are now supporting people at recovery centres and have visited more than 600 homes to check on fire-affected residents.

South Australia: Red Cross provided its Telecross REDi service during a heatwave on Wednesday 20 November, calling more than 800 people to check on their wellbeing. We also provided psychological first aid and outreach after the Yorketown bushfire, which destroyed 11 properties.

Victoria: Register.Find.Reunite was closed on Thursday 5 December for the Buchan Fire.

Red Cross response

Our response so far (since 1 September 2019):

  • We’ve carried out emergency operations in four states: NSW, Qld, Vic and SA.
  • We’ve supported people at 75 evacuation centres, recovery hubs or welfare points
  • Our emergency personnel have worked more than 800 shifts
  • More than 7,800 people have been registered through Register.Find.Reunite
  • We’ve made over 800 phone calls and 600 home visits to check on people.

Volunteers in the heart of bushfire country

As bushfires rage through the hills of Kempsey, Red Cross volunteers create a warm and welcoming place for people whose lives have been disrupted.

read more

Support our emergency work across Australia and the Asia-Pacific region

Disaster Relief and Recovery

Your donation means we can be there as soon as an emergency strikes in Australia and further afield. With your support we can help communities to prepare, respond and recover from disasters.


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If you have been affected by the bushfires, register to let your loved ones know you are okay – or enquire to check if your family and friends are safe. Contact Register.Find.Reunite online at or by phone in NSW 1800 227 228 or in Qld 1800 442 182

Red Cross has lots of resources to help people affected by emergencies – including how to prepare, responding and advice on recovery. These are available online, at evacuation centres and outreach centres.

Australian Red Cross is not calling for additional volunteers at this time. If we identify a specific need for more volunteers we will make a public call.

Australian Red Cross recruits and trains volunteers for emergency situations just like this one. These volunteers have been mobilised and are currently assisting in the Red Cross response. 

If you want to get involved in future Red Cross emergency responses, please visit the Become a volunteer and complete the online registration form.

We really appreciate the generosity but we’re unable to accept or distribute donated goods. Our experience with emergencies shows that donations of money, where possible, help affected communities recover sooner. This is because people can make their own choices – including purchasing the goods they need for their own families.

If you have collected goods already, we’d gratefully accept donations of clothing at our retail stores, to on-sell and raise funds to support our work. Visit to find out more.

You can donate over the phone with a credit card by calling 1800 RED CROSS (1800 733 276) Monday–Friday 9am–5pm AEDT.

You can send a cheque or money order to: 
Australian Red Cross, GPO Box 2957, Melbourne VIC 3001
Please include a note that your donation is for Disaster Relief and Recovery.

In person
You can make a donation over the counter at any Commonwealth Bank branch or via the CommBank app, any Australia Post store, NAB branch or Kathmandu store.

Donations over $2 are tax deductible.

Your donation to Red Cross Disaster Relief and Recovery helps our emergency teams to do their work – including the bushfires we’re currently seeing across NSW, Qld and SA, and disasters yet to come.

It enables us to give people the support they need in disasters: whether that’s help to prepare, a safe place to take shelter, psychological first aid, information, and practical support through the months and even years it can take to recover. The vast majority of our team are volunteers. The Disaster Relief and Recovery fund covers their costs, including training, equipment and transport as well as the co-ordination effort to ensure our teams are where the community needs them to be. We’re passionate about keeping our costs low to ensure every donation goes as far as possible.