Making referrals to appropriate service providers is a key step in connecting individuals with relevant assistance.
It is important that this process is voluntary and the individual at risk has provided informed consent.
The organisations and agencies below can provide free information and advice.
Employment Rights Legal Service (ERLS) is a free and confidential legal advice and casework service aimed at helping vulnerable, low paid and migrant workers across NSW. This free state-wide service is a partnership between Kingsford Legal Centre, Inner City Legal Centre and Redfern Legal Centre.
ERLS can help with:
ERLS can assist with issues such as:
ERLS has information and resources in different languages on their website.
Phone 02 8004 3270 or complete the online form.
If an interpreter is required, call the Translating and Interpreting Service (TIS) on 131 450 and ask to connect to Employment Rights Legal Service on 02 8004 3270.
LawAccess NSW is a free government telephone service that provides legal information, referrals and in some cases, advice for people who have a legal problem in NSW. They can help with a wide range of legal problems or questions, including help with an employment dispute or issue.
LawAccess NSW can:
Phone 1300 888 529
If an interpreter is required, call the Translating and Interpreting Service (TIS) on 131 450 and ask to connect to LawAccess NSW on 1300 888 529.
The Fair Work Ombudsman is an Australian Government agency that regulates Australian workplaces.
Employees can't get into trouble or have their visa cancelled for contacting them to ask for information about their pay or other workplace rights.
The Fair Work Ombudsman has information and resources in over 30 languages on its website to help people understand their workplace rights and obligations in Australia.
Phone 13 13 94
If an interpreter is required, call the Translating and Interpreting Service (TIS) on 13 14 50 and ask to connect to Fair Work on 13 13 94.