Making referrals to appropriate service providers is a key step in connecting individuals with relevant assistance.
It is important that this process is voluntary and the individual at risk has provided informed consent.
The organisations and agencies below can provide free information and advice.
Legal Aid ACT helps people in the ACT with their legal problems, especially people who are socially or economically disadvantaged. They can help in criminal law, family law and some civil law matters.
Legal Aid ACT Helpline is a free and confidential phone service that can provide you with legal information and can organise an appointment for you to get free legal advice.
Phone 1300 654 314
If an interpreter is required, call the Translating and Interpreting Service (TIS) on 131 450 and ask to connect to Legal Aid Helpline on 1300 654 314.
Women’s Legal Centre ACT provides free legal help to women in low-paid employment who are experiencing problems at work.
They give legal assistance to women who have been treated unfairly at work including women who have been:
They can provide legal advice as well as practical assistance to support women negotiate directly with their employer. Depending on a woman’s situation, they can also provide ongoing assistance.
Women’s Legal Centre ACT has work rights information available in different community languages.
Phone 02 6257 4377 or 1800 634 669 or complete the online form.
If an interpreter is required, call the Translating and Interpreting Service (TIS) on 131 450 and ask to connect to Women’s Legal Centre ACT on 02 6257 4377.
The Fair Work Ombudsman is an Australian Government agency that regulates Australian workplaces.
Employees can't get into trouble or have their visa cancelled for contacting them to ask for information about their pay or other workplace rights.
The Fair Work Ombudsman has information and resources in over 30 languages on its website to help people understand their workplace rights and obligations in Australia.
Phone 13 13 94
If an interpreter is required, call the Translating and Interpreting Service (TIS) on 13 14 50 and ask to connect to Fair Work on 13 13 94.