Telecross REDi assists vulnerable and isolated people cope with extreme weather events. The Telecross REDi service supports people by calling them daily during declared heatwaves.
People in the community who are at risk during extreme weather events and require phone support during these periods are encouraged to register for the service. This includes people who live alone, have a disability, are experiencing mental illness, are housebound, frail, aged, recovering from an illness or accident, or have an ongoing illness, such as diabetes or a heart condition. Carers of vulnerable people are also encouraged to register as they may be at risk during an extreme weather event.
Registrations can be made calling 1800 188 071 or by email.