Matt called the number and set up a meeting with Red Cross. Telling his story in full made him realise that he couldn’t go on living like that. “I laid out things that I wanted to accomplish and found that with collaboration, partnership and support that I started to accomplish the things that I wanted to accomplish.”
Matt met Bec, a Red Cross caseworker. With Matt’s determination and Bec’s guidance, they worked together to help Matt start to turn his life around. The first step was to get Matt into stable accommodation – first a transitional house, then a permanent share house. With the stability of proper, safe housing Matt was able to gain employment in disability care, engage in community services to sort out fines and give up alcohol.
Matt and Bec. Photo: Australian Red Cross/Kerry Klimm
Bec says that as a caseworker, her role isn’t to come in and change everything – but rather to help guide people based on what they want and the goals they want to achieve.
“We’ll never tell you what to do, or how to live your life or what decision to make. It’s about helping people to look at the patterns in their life and giving them a way to look at things differently,” she says.