I need help now
If your health or safety is under threat now, please call 000.
If you can access your savings, or support from home, please do so.
If you are an international student, please contact your institution regarding any additional support they may have available.
If you are a tourist, on a working holiday visa or someone wanting to return to your home country, please contact your embassy or consulate to understand the support they can provide in the first instance.
If you need information about your visa, extensions, travel and other matters, the Home Affairs COVID-19 and the Border and Staying in Australia webpages have detailed information for temporary visa holders.
To search for other services, search AskIzzy or the Department of Social Services.
Additional resources that may be helpful
State and territory resources
Department of Social Services emergency relief providers
COVID-19 health information
Follow restrictions in your area and monitor exposure sites.
Practise good hygiene and regularly and thoroughly wash your hands.
Maintain physical distancing, keep at least 1.5 metres away from others.
Read more about looking after yourself and others during COVID-19, see information from Red Cross.
COVID-19 free testing
If you have any symptoms of COVID-19, however mild, you should get tested. You can get a free COVID-19 (coronavirus) test regardless of your Medicare or visa status.
The COVID-19 vaccine is free for all people in Australia, including people who are on a temporary visa or without a visa. You do not need a Medicare card.
Get a vaccine as soon as you are eligible – you can use the Australian Government Department of Health eligibility checker. If you have questions or concerns, talk to your doctor or health provider.
I need extra support
Family and Domestic Violence Financial Assistance program
Australian Red Cross’ Family and Domestic Violence (FDV) Financial Assistance program is now open for individuals seeking support and service provider referrals.
The program is available to all people on temporary visas, or with uncertain visa status, experiencing family and domestic violence, in need of financial support.
Learn more about the Family and Domestic Violence Financial Assistance program »
Working in Australia
All workers in Australia have the same rights at work, regardless of where you come from or what visa you have. Your employer must:
- Pay you correctly for all time worked
- Provide a safe workplace
- Allowing you to join a union
Red Cross provides support for people who have been affected by labour exploitation, domestic servitude, forced labour, and modern slavery through its Support for Trafficked People’s Program. More information about the program and these issues (in a range of languages) is available here.
Red Cross staff and volunteers are also available to help you. Please visit us at:
- Asylum-Seeker Hub at Riverview Church (1 Thorogood Street, Burswood) between 2pm and 5pm every Tuesday, or
- Red Cross office (110 Goderich Street, East Perth) between 9am and 11am every Thursday.