“I didn’t have a car, the kids and I were sleeping on mattresses on the floor. I was trying to be strong for the kids … I was probably doing it a bit harder than I should have been.”
Sam Savage, one of our community recovery officers, has known Dan for years – Dan coaches his son’s football team. He knew about his situation from the small things he mentioned at training. He also knew Dan always saw to the needs of others before his own and would never have asked for help.
Recovering from a disaster is a complex process that can take months and even years. Our recovery officers provide practical and emotional support to help people process what they have been through and to rebuild their life at their own pace.
Our recovery officer Sam Savage and Dan look over some of his photos that were damaged in the floods. Photo: Australian Red Cross/Dilini Perera
“Physically, you could see he was emotionally distraught,” says Sam. He let Dan know the most human thing to do, the most important thing to do, is reaching out when you need a little help.
We helped Dan with groceries, clothes, beds for his kids, a fridge so they didn’t have to live out of an Esky and furniture. Sam let Dan know Red Cross is also there to listen and talk.