Skip to main navigation Skip to main content

Clean-up commences in Townsville, but Red Cross teams still in action with rain forecast

Wednesday 6 February, 2019

As the big clean-up gets underway, Red Cross Emergency Services teams on the north coast of Queensland are helping people hit by unprecedented flooding in Townsville, which has claimed two lives, and impacted around 20,000 homes.  

Presently, Red Cross has 25 trained emergency services personnel on the ground per day and is operational at two evacuation centres in Townsville.

Red Cross thanks the Premier of Queensland Anastasia Palaszczuk for today’s announcement of a $50,000 donation to the Red Cross Disaster Relief and Recovery Fund. The fund will support communities impacted by disasters, such as the floods in far north Queensland.

“Red Cross is grateful to Premier Anastasia Palaszczuk for this generous donation. It will help Red Cross continue its vital work helping people cope with disasters like this one in Townsville. Australians who want to make a difference can donate at,” says Collin Sivalingum from Red Cross Emergency Services in Queensland. 

With a break in rain conditions, many in Townsville have commenced the clean-up, but with rain predicted to continue, Red Cross is still working around the clock to assist people at recovery centres.

“Red Cross volunteers are still in place at evacuation centres, and we’re geared up to support those who need help in the coming days with rain set to continue until the weekend.

”We are also supporting Townsville local council and the Queensland government in preparing for recovery activities.

“Our people offer psychological first aid to support people’s wellbeing through the ordeal of a disaster, and we are still operating Register.Find.Reunite to help relatives enquire on the whereabouts of missing loved ones.

“The days and weeks ahead may prove tough as people start clean-ups, where water levels have receded. We advise people to take advantage of the support that’s available, including from Red Cross people in evacuation centres, recovery hubs and during outreach activities over the coming weeks,” says Collin Sivalingum from Red Cross Emergency Services in Queensland. 

Red Cross also has information at about cleaning up after a flood and talking to children after emergencies.

If you or a loved one has been impacted by the 2019 Queensland Monsoon Floods, Red Cross encourages you to register or enquire through the Register.Find.Reunite service.

People can register and look for someone with Register.Find.Reunite at If internet and mobile devices are down due to the emergency, people can also register and enquire by calling 1800 442 182 (Australia-wide) or +61 7 3055 6230 (international).

Donate to the Red Cross Disaster Relief and Recovery Fund at

A donation to Red Cross Disaster Relief and Recovery means Red Cross teams can be there as soon as an emergency strikes in Australia and further afield, as well as helping communities to prepare, respond and recover from disasters.

MEDIA CONTACT: 1800 733 443 (diverts to on-call adviser after hours)