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Visit a Hub

On-the-spot help for asylum seekers, refugees and other migrants.

Volunteer from the Red Cross Hub, a migrant resource centre.

Red Cross Hubs are migrant resource centres where you can come in to get on-the-spot help for a range of issues. The Hubs are a welcoming space where we can link you with the migration services you need, when you need it.

We will:

  • Listen to your needs, so we can help you in the most effective way.
  • Inform you about migration programs and services that are available in your area. 
  • Connect you with your community so we can work together.

Regardless of how you arrived in Australia, or where you are at in your migration journey, Red Cross' Hubs can help.

Red Cross Hubs are located in every capital city across Australia. Contact your local Hub to find out more about how our staff and volunteers can help you.

Red Cross House
3 Dann Close
Garran ACT 2605

Hub phone 02 6234 7695

Hub opening hours:
Mon, Tue, Wed, Fri: 9.30am-4.00pm
Thurs: 11.00am-4.00pm


Sydney Hub

St Andrews House
Level 3, 464 Kent Street
Sydney NSW 2000

Hub phone 1800 812 028 (ask for the Migration Agent)

Hub opening hours:
Mon, Tue, Thu, Fri: 9.30am-3.30pm
Wed: 9.30am-3.30pm by appointment only

Wagga Wagga Hub

88 Murray St
Wagga Wagga NSW 2650

Hub phone 02 5963 2952

Hub opening hours:
Monday to Friday: 9.00am - 4.30pm


CASCOM Centre, Stage 3 Level 1,
13 Scaturchio St
Casuarina NT 0810

Hub phone 08 8924 3960  

Hub opening hours:
Monday, Wednesday & Friday: 9.30am - 4.00pm


Humanity Place
49 Park Rd
Milton QLD 4064

Hub phone 07 3367 5665

Hub opening hours:
Mon-Fri: 9.30am-4.00pm


212 Pirie St
Adelaide SA 5000

Hub phone 08 8100 4500

Hub opening hours:
Mon - Fri: 10.00am-4.00pm


40 Melville Street
Hobart TAS 7000

Hub phone 03 6235 6077

Hub opening hours:
Mon: 10.00am-1.00pm
Wed: 2.00pm-4.00pm
Fri: 10.00am-4.00pm

Other times by appointment.


Dandenong Hub

Level 4, 311 Lonsdale Street,
Dandenong VIC 3175

Hub phone 03 8327 7370

Hub opening hours:
Mon - Fri: 9.30am-4.30pm

North Melbourne Hub

23-47 Villiers Street
North Melbourne VIC 3051

Hub phone 03 8327 7370

Want to volunteer? 1800 833 489 (VIC only)

Hub opening hours:
Mon - Fri: 9.30am-4.30pm

Shepparton Hub

Suite 2, Shepparton Business Center
70 New Dookie Road, SHEPPARTON VIC 3630
Tel (03) 5835 6719

Important: Please note we can only see clients by appointment.
Calls to book for appointments are taken between 9:30 and 12 noon on Mondays and Wednesdays.

110 Goderich Street
East Perth WA 6004

Hub phone 08 9225 8830

Hub opening hours:
Mon - Fri: 9.00am-4.00pm