The International Committee of the Red Cross and the Afghanistan Red Crescent continue to operate where they can in Afghanistan. If you have lost contact with family members, you should first attempt to contact them directly. If you cannot establish contact, call our hotline for assistance. Unfortunately, our team cannot provide support on the ground for people at risk in Afghanistan, nor can we register family or friends with whom you are currently in contact.
How to contact our Restoring Family Links service
Phone 1800 875 199
free call from landlines in Australia, Monday to Friday 9am to 5pm AEST
What we do
Working with Red Cross and Red Crescent colleagues across the world, we help to find loved ones who have gone missing during war, conflict, disaster or as they travel along migration routes.
Why we do it
Red Cross is in a unique position to locate people who are missing. Our neutrality and impartiality mean that, in even the most difficult circumstances, we can access people and locations that others can’t.
How it works
Our service is free of charge, confidential and available to anyone in Australia. We can open a case for you and work with our counterparts overseas to follow up enquiries.