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Asylum seekers

Support for people who have arrived in Australia seeking protection.

Photo: Australian Red Cross/Conor Ashleigh

If you are an asylum seeker in Australia, we have services that can help you. It doesn’t matter how you arrived in Australia.

How we can help

You can visit one of our offices around the country to talk to someone and learn about migration services available in your area.

You can get help in an emergency if you’re suffering financial hardship and have no other support.

We can also help you connect with your local community by volunteering. You can learn new skills and meet new people.

Contact an office in your local area to find out more about how we can help you.

Emergency relief

If you are an asylum seeker or a migrant who can’t access any other support and you are suffering financial hardship, Red Cross may be able to help you.

Some of the ways that we can help meet your immediate needs include:

  • food packages
  • household goods, groceries and transport vouchers
  • healthcare and essential medicines
  • referrals to other support services that might be able to help you
  • social and community activities to help connect you with other people in your community.

Where you can get help

Our services may differ in each state and territory. You should first contact the office closest to you to get in touch with our teams who can help assess how we might be able to help you. When calling ask for the migration support program.

Find an office near you

Red Cross House 
3 Dann Close 
Garran ACT 2605

Phone 02 6234 7695

Sydney

St Andrews House
Level 3, 464 Kent Street 
Sydney NSW 2000

Phone 02 9229 4266 or 02 9229 4111

Wagga Wagga

88 Murray St
Wagga Wagga NSW 2650

Phone 02 6937 3140

CASCOM Centre
Stage 3 Level 1
13 Scaturchio St 
Casuarina NT 0810

Phone 08 8924 3960

Humanity Place 
49 Park Rd 
Milton QLD 4064

Phone 07 3367 5665 or 0433 940 653

212 Pirie St 
Adelaide SA 5000

Phone 08 8100 4500

146 Elizabeth St
Hobart TAS 7000

Phone 03 6235 6077

Dandenong

Level 1, 280 Thomas Street
Dandenong VIC 3175 

Phone 03 8327 7370

North Melbourne

23-47 Villiers St 
North Melbourne VIC 3051

Phone 03 8327 7370

110 Goderich Street 
East Perth WA 6004

Phone 08 9225 8830