Across Australia we’re reaching out to people who have been left isolated and vulnerable by this pandemic. Daily welfare calls are an essential service we’ve always provided – and right now they matter more than ever.
Volunteer Sandy has phoned hundreds of people in mandatory isolation. "Sometimes this is the only contact they have with the outside world," he says."It's letting them know somebody cares."
Every year, we make more than a million calls to people who are elderly and on their own. We’ve scaled that up to make more than 100,000 calls each month to people who are isolated or doing it extra tough during the pandemic.