Skip to main navigation Skip to main content

All Your Questions Answered

Frequently Asked Questions

Red Cross Calling is a major national fundraising campaign that has been running for over 70 years. The event is held in March each year, and harnesses the power of thousands of Australian who come together to fundraise for Australian Red Cross. Among the crowd are community groups, schools, workplaces and Red Cross members right across Australia.

The motivated fundraisers run community fundraising activities to raise funds so we can support people and communities in Australia and across the region.

The campaign will be a little different in 2021 due to COVID-19 safety concerns, and we’ll be sharing details about this very soon.  There are still a number of ways you can get involved. You can put on your hosting hat and host an event of your own, like a BBQ, cake stall or trivia night.

Visit redcrosscalling.org.au to register for your event and to find updates regarding Red Cross Calling 2021.  For assistance planning your event, contact the Red Cross Calling Team on 1800 RED CROSS (733 276).

The unpredictability of COVID-19 remains a significant risk.  With the health and wellbeing of our branches, members and volunteers in mind, Red Cross Calling in 2021 will not involve doorknocking or large public collections.  Smaller fundraising activities are encouraged, provided that fundraisers take all necessary steps to protect themselves and stop the spread of COVID-19, including following advice from government and health authorities.

Red Cross’ priority is the safety of all staff, volunteers, clients and supporters. Throughout the COVID-19 pandemic we have encouraged and supported all fundraisers to abide by the current Government advice, and will continue to do so for Red Cross Calling 2021.

Any in-person events should be organised in accordance the most up-to-date Government advice and comply with the relevant health directives applicable in the State or Territory where the event will be held. Contact details of those attending these events will need to be retained by those organising these events.

Up-to-date information about current requirements for in-person events, and general information about staying safe during the COVID-19 pandemic, can be obtained from government health authorities.

The Australian Government Department of Health can also provide information on these health directives and can be contacted on 1800 020 080 (National Coronavirus Helpline) or at www.health.gov.au/.

Yes. Red Cross Calling is happening in every State and Territory in Australia.

No. There is no cost to get involved in Red Cross Calling. If you are hosting an event, please be aware that there may be associated costs.

Every dollar helps people and collectively we can make a big difference. The more money we raise together the more support Red Cross can support people striving to overcome hardship or turn their lives around. There is no minimum or maximum amount you must raise. Just do your best and have some fun!

We’ve produced a great range of fundraising tools to help you promote and fundraise for Red Cross Calling. These tools can be downloaded from the website, or could be posted to you once you register. They are all free of charge. Depending on which activity your sign up to do you’ll receive either all or one of these:

  • Donation Boxes - perfect to put at a point of sale (e.g. cash register/counter) or reception desk. These are designed to be used in areas that are attended at all times. Please note, these donation boxes are not secure. If you require a secure plastic donation bucket, please contact the Red Cross Calling Team on 1800 RED CROSS (733 276)
  • Promotional Posters (A4) - these can be used to display in local businesses, cafes, schools, social clubs or retail stores to raise awareness about how people can get involved and support your Red Cross Calling event
  • Event Posters (A4) - perfect to display around your local area within your businesses, schools or social clubs to promote your fundraising activity. The more people that know about what you are doing for Red Cross Calling, the more donations you will get
  • Receipt books

Check out our website redcross.org.au/redcrosscalling for additional tools and tips to help make your event a huge success. If you would like extra equipment or help, please contact the Red Cross Calling Team on 1800 RED CROSS (733 276).

Yes. Volunteers 16 years and younger must be accompanied by a responsible adult over the age of 18 years.

Australian Red Cross Public Liability Insurance only covers Red Cross staff, members and registered volunteers. This does not include people who attend your events.

If you are holding an event at a public venue, e.g. community centre or rotary club, please contact the local council, or the venue management, to ensure they have Public Liability Insurance that is valid on the day of your event.

Australian Red Cross strives to provide a safe environment for all of its staff, volunteers and those associated with the organisation. Australian Red Cross is committed to the proper management of occupational health, safety and welfare in line with legislative requirements.

With that said, when fundraising for Australian Red Cross, we ask you to please check the weather forecast on the morning of your fundraising event. If the temperature is predicted to be 36 degrees or above at 12pm, please reschedule your fundraising event for a different day. Please dress appropriately for the weather - remember to wear a hat and comfortable flat shoes, use SPF30+ sunscreen and stay hydrated at all times, taking regular breaks when needed.

For further information regarding Work Health & Safety, or to obtain a copy of Australian Red Cross' policies and statements, please call the Red Cross Calling Team on 1800 RED CROSS (733 276).

Absolutely! While we will be doing everything we can to promote Red Cross Calling, we would appreciate your help in getting as many people as possible to support the campaign. One of the most valuable ways is, of course, word of mouth. Also make sure your local community knows about your fundraising activities by using the event posters in your fundraising kit.

Funds will go towards supporting the everyday work of Red Cross, helping support the most vulnerable people in our local communities, here in Australia and across the Asia Pacific. When you donate your time or support, you help us to do all the amazing things we do in Australia and around the world. You could help us to assist elderly and isolated people to stay independent at home, help newly arrived migrants and people seeking asylum settle safely in their new home and support those in the justice system.

Detailed information about Red Cross programs and services can be found on our website redcross.org.au

Money raised will support our everyday services in Australian and overseas communities where the need is the greatest rather than being tied to a specific town, community or program.

No, they are unpaid volunteers. Volunteers who have registered to fundraise are kindly donating their time, energy and enthusiasm.

Red Cross has asked our paid fundraisers to work with us during Red Cross Calling month. They will work independently to our thousands of volunteers.

Red Cross takes measures to ensure that people fundraising on our behalf are easily identifiable. All Red Cross Calling fundraisers receive an official letter of authority to fundraise.

If you are concerned about a Red Cross Calling fundraiser or any other fundraising activity in your area, please contact the Red Cross Calling Team on 1800 RED CROSS (733 276).

During March, thousands of people throughout Australia come together to raise money to support Red Cross Calling, including Red Cross members, volunteers, community groups, workplaces and individuals.

There are also many schools and community groups who get involved with hundreds of students and/or personnel fundraising throughout March.

There are several ways you can deposit the money you have raised from your Red Cross Calling activity.

1.) Make a secure online donation. You can make a quick donation online at redcrosscalling.org.au. Alternatively, you can call 1800 RED CROSS (733 276).

2.) Send a cheque or money order. You can send cheques or money orders directly to us marked 'Australian Red Cross - Red Cross Calling 2021' and post them to:

Australian Red Cross 
Red Cross Calling 2021 
GPO Box 2957 
Melbourne VIC 3001

3.) Bank deposit or transfer. Funds can be deposited straight into the Red Cross Calling bank account (BSB: 063 010, Account 1096 4232). Please use the Commonwealth Bank deposit slip from the front of your receipt book. If you do not have a deposit slip, make sure to use your receipt book number (printed at the top of your receipt book) or your full name/organisation/group name as your reference.

If you have any queries about depositing your funds, please contact the Red Cross Calling Team on 1800 RED CROSS (733 276).

All money raised from your Red Cross Calling activity needs to be deposited as soon as possible after your event has finished. Please make sure to return all the money you have raised to Red Cross before 31st May 2021 to ensure the total amount is processed before the end of the financial year and gets allocated correctly against the campaign.

Yes. All donations over the value of $2 are tax deductible in Australia.

Please direct all general enquiries to the Red Cross Calling team by calling 1800 RED CROSS (733 276) or emailing contactus@redcross.org.au during office hours. Alternatively, you can view the campaign terms and conditions online at redcrosscalling.org.au

Yes. There are many ways you can support the work we do. You can hold an event of your own at any time of the year, become a regular monthly giver or leave a gift in your Will. Visit redcross.org.au for more details.