Your questions answered How are donation funds from the Myanmar Crisis Appeal used? Funds raised will assist Red Cross to provide humanitarian support to people and communities affected by violence in Rakhine State, Myanmar, including those who have sought safety in neighbouring countries. That support may include: emergency relief and recovery assistance such as food, water, sanitation, shelter and health initiatives sending specialist aid workers to assist in assessment, relief, recovery and disaster and crisis management operations, as well as restoring family links working in affected areas to strengthen local resilience and deliver relief and recovery services Should the funds raised exceed the amount required to meet the emergency needs of people in affected areas or if there are changes in circumstances beyond Red Cross' control, Red Cross will direct excess funds to responding to international crises and resilience. Is my donation tax-deductible? Donations of $2 and over are tax deductible. How much is spent on administration? Australian Red Cross ensures that at least 90% of funds raised for an international appeal are spent directly on our emergency response programs. Our appeal and administration costs vary depending upon the type and scale of activity, but do not exceed 10% of funds raised. Up to 10% is deducted and used for indirect administration and appeal fundraising costs to support our important work: e.g. office facilities, staff, and IT services. Fundraising costs include donor call centres, receipting and website. In the unlikely event that funds raised exceed the amount required to meet the emergency needs of people in affected areas, or if there are changes in circumstances beyond Red Cross' control that limit our ability to use funds in the affected areas, Australian Red Cross will direct excess funds to help people in other emergency situations abroad. Any interest earned on donations will be invested back into the appeal. Can I donate canned food or other items? Thanks for your generosity but we are unable to send donated goods to the area. The cost of shipping and storing these products would far exceed the cost of buying items in bulk closer to the source. Here's more information. Our Red Cross shops around the country will gratefully accept good-quality clothing and household items. These will be on-sold to raise funds to help people in Australia and further afield. Find a Red Cross Shop near you. Can I volunteer to help? Thank you for your kind offer to volunteer. Australian Red Cross does not send volunteers overseas during a disaster or emergency response. In these instances, we would only send trained specialists who have experience working in international emergencies and with Red Cross. Where can I get more information? Follow us on Twitter and Facebook.