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Where there's disaster, an emergency, conflict or crisis, your support means Australian Red Cross will be there.

Supporting disaster-affected communities including recent bushfires in NSW and QLD

The rebel Women’s Big Bash League (WBBL) is partnering with Australian Red Cross to raise funds and awareness during the 2019 WBBL Finals Series for communities impacted by disasters where and when they happen.

Our specialist emergency volunteers are providing psychological first aid, working at evacuation centres and helping people to get in touch with their loved ones.

"This little community is exceptional – very close-knit,” says Margaret Kiehne, a volunteer at the Glen Innes evacuation centre in New South Wales. “There is total shock… they all thought that they were reasonably prepared and the fire came at such a pace.

“They just couldn’t believe that it travelled as quickly as it did. A lot of them had to leave without anything at all. They turned up at the evacuation centre in only the clothes they stand up in.

“It’s extremely emotional – particularly the children,” says Margaret. “The children came out in two convoys. The first convoy came with a number of small children and we were doing our best to comfort them. But when the second lot of children came, the joy … those children just raced to each other and cuddled. They were so overcome that they had escaped as well."

Red Cross volunteers, just like Margaret, are currently supporting people at evacuation centres across New South Wales. Meanwhile, in Queensland our volunteers are helping people who have taken refuge from the fires at evacuation centres.

Red Cross Emergency Services volunteers Margaret Kiehne, left, and Jenny Sloman.

Support our emergency work across Australia and the Asia-Pacific region

Disaster Relief & Recovery

Your donation means we can be there as soon as an emergency strikes in Australia and further afield. With your support we can help communities to prepare, respond and recover from disasters.


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If you have been affected by the bushfires, register to let your loved ones know you are okay – or enquire to check if your family and friends are safe. Contact Register.Find.Reunite online at or by phone in NSW 1800 227 228 or in Qld 1800 442 182

Red Cross has lots of resources to help people affected by emergencies – including how to prepare, responding and advice on recovery. These are available online, at evacuation centres and outreach centres.

Australian Red Cross is not calling for additional volunteers at this time. If we identify a specific need for more volunteers we will make a public call.

Australian Red Cross recruits and trains volunteers for emergency situations just like this one. These volunteers have been mobilised and are currently assisting in the Red Cross response. 

If you want to get involved in future Red Cross emergency responses, please visit the Become a volunteer and complete the online registration form.

We really appreciate the generosity but we’re unable to accept or distribute donated goods. Our experience with emergencies shows that donations of money, where possible, help affected communities recover sooner. This is because people can make their own choices – including purchasing the goods they need for their own families.

If you have collected goods already, we’d gratefully accept donations of clothing at our retail stores, to on-sell and raise funds to support our work. Visit to find out more.

You can donate over the phone with a credit card by calling 1800 RED CROSS (1800 733 276) Monday–Friday 9am–5pm AEDT.

You can send a cheque or money order to: 
Australian Red Cross, GPO Box 2957, Melbourne VIC 3001
Please include a note that your donation is for Disaster Relief and Recovery.

In person
You can make a donation over the donate at any Commonwealth Bank branch.

Donations over $2 are tax deductible.