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The following government agencies provided $1 million or more to support our services, or our delivery of government services, during the year.

Commonwealth Government
Department of Home Affairs (formerly the Department of Immigration and Border Protection)
Department of Social Services
Department of Foreign Affairs and Trade
National Blood Authority
Department of Health

New South Wales Government
NSW Health
Department of Justice

Queensland Government
Department of Housing and Public Works 

Victorian Government
Department of Health and Human Services

Western Australia Government
Disability Services Commission
Department of Health

Deep Social Exclusion 
The rollout of the National Disability Insurance Scheme (NDIS) and My Aged Care continue to reshape the service landscape in disability, aged care and mental health. We continued to provide services through the Commonwealth Home Support Program and Community Visitor Scheme, thanks to extended contracts and $983,000 in growth funding.

Under the NDIS rollout our Personal Helpers and Mentors (PHaMs) program is progressively winding down. We have been working closely with governments at all levels to ensure that PHaMs clients and other people living with psycho-social disability are able to access appropriate supports once NDIS is fully rolled out.

We continue to engage with state, territory and federal governments and agencies to implement the concepts we developed through co-design to support people experiencing mental health concerns. 

The New South Wales Department of Families and Communities awarded us a three-year extension of the Young Parents Program. In Queensland, the Department of Housing and Public Works offered five-year extensions for a range of homelessness services and the Department of Communities, Disability Services and Seniors and Department of Child Safety, Youth and Women also provided five-year extensions to a range of child and family service contracts. These longer-term contacts mean greater consistency and stability for clients. 

The NSW Department of Justice awarded us a contract to support adults on remand and in pre-and post-release at John Moroney prison, as well as high intensity reintegration in various locations. In South Australia we received a grant to lead the Port Adelaide Justice Reinvestment project; and governments in New South Wales and Queensland continue to support the Community-Based Health and First Aid project. 

Place-based community development
We continue to engage with Department of Social Services, Department of Health and Department of Prime Minister Cabinet as well as state and territory governments around the benefits of flexible, multi-year funding agreements particularly for communities that experience entrenched disadvantage. We welcomed the Queensland Government’s move towards five-year service agreement extensions from 1 July 2018. 

Our work in Ceduna was supported by the South Australian Department of Social Services Strong and Resilient Communities funding round to expand the reach of the community hub.

Migrants in transition
To respond to the needs of migrants in transition, we have strong and effective relationships with federal, state and territory governments. This includes pledges between Federal Government departments and Red Cross on building community cohesion, regional responses to migration and detention monitoring. 

We worked with the Commonwealth Department of Social Services, Multicultural NSW, the Tasmanian Department of Premier and Cabinet, and the Victorian Departments of Premier and Cabinet, and Health and Human Services.

International programs
Our close collaboration with the Department of Foreign Affairs and Trade (DFAT) continued under a partnership agreement including the Humanitarian Agreement – a $28.8 million, multi-year partnership aimed at strengthening disaster preparation and resilience in Asia-Pacific communities. The agreement compliments the Australian NGO Cooperation Program, with the two separate agreements adding up to $38.5 million over four years. DFAT also matched more than $2.5 million in Australian public contributions to a joint appeal for the Myanmar and Bangladesh crisis. Our partnership with DFAT focusses on localising humanitarian action, improving coordination between aid organisations and reducing risks from disasters. 

International humanitarian law
We deliver our International Humanitarian Law (IHL) work in partnership with key government departments, including DFAT, the Attorney General’s Department and the Australian Defence Force – all members of the National IHL Committee. Red Cross directly supports the government to meet its obligations to disseminate IHL, thanks in particular to the generous support of the Attorney General’s Department. Through this partnership, we ensure Australian organisations operating in conflict areas understand and apply the laws of war, and we further the understanding, interpretation and implementation of IHL.