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Reuniting families and loved ones  
Last year Australian Red Cross handled 1,585 cases for people desperate to restore family links. Of the cases sent to Australia from partner societies around the world, 1,046 (66 per cent) have been successfully resolved. 

In the same period, 848 Red Cross Messages (RCM) have been sent to and from Australia.  RCMs are unsealed letters containing family news, and are used in areas where the postal service is not operational.

The following three case studies show the emotion and joy that can be achieved through restoring links with loved ones separated by war, conflict or natural disaster.

 
Abdi Raxmaan Cabdulali Ali, Somali
When Somalian refugee Abdi Raxmaan Cabdulali Ali left his war-torn homeland eleven years ago he gave up all hope of ever seeing his sister again.  But in May 2002, a Red Cross Message (RCM) received by Australian Red Cross changed all that.
Safira Farash Katash, Sudan
Safira Farash Katash had not heard from her father in twenty years when she received a Red Cross Message (RCM) from him in May 2002.  It was the news she had dared not hope for. A delighted Safira would learn that her father was alive and well and living in Southern Sudan.
Nora Cantwell, Ireland
Nora Cantwell said goodbye to her sister Mary in Dublin in the early fifties and left to start a new life with her husband in Australia.  Though she did not know it at the time she would not see or hear from her sister for the next fifty-five years. Then one day Nora received a letter from Australian Red Cross that would change all that.
 
Facts at a glance
In Australia the Red Cross Tracing Service is part of the International Red Cross tracing network operating in 178 countries to exchange family news, re-establish contact or clarify the fate of the missing.

The Red Cross Tracing Service is a unique service provided free of charge to the public.

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