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Red Cross response

One year on

January marks 12 months since the Victorian floods severely affected communities across Victoria.

Over the past year, Red Cross volunteers visited more than 7500 homes in affected areas providing personal support. We spoke with more than 3600 people about seeking further assistance and referred on hundreds of people to other services.

Flooding across north and western Victoria in early 2011 affected more than 3300 properties and 97 towns. Large areas across north and western Victoria were flooded, seriously affecting many communities and individuals.

Red Cross volunteers are still visiting people in their homes to provide emotional support, information and referrals on to other agencies as needed.

Red Cross is also working closely with communities, local governments, recovery agencies and the State Government to support communities as they recover in the affected areas.

More than 1300 Australian Red Cross volunteers and staff have supported the relief and recovery efforts.

Red Cross assisted more than 8300 people after the floods to find out about the safety of family and friends through the National Registration and Inquiry System (NRIS).

Red Cross provides a range of community and agency resources such as Cleaning up after an emergency: Dealing with wind and water damage, Coping with a major personal crisis, After the Emergency activity guide for children, and Helping children and young people cope with crisis.

The Psychological First Aid Manual and the Communicating in Recovery guide are resources to assist agencies and local communities in their journey of recovery.

Victorians still need your support

Please consider making a donation to our Disaster Relief and Recovery work. Your support assists us to help households and communities prepare for and recover from disasters.

Your funds are also used to help us recruit, train, equip and maintain volunteers to be active as soon as a situation has occurred and to provide needed help. Whenever you see a Red Cross Emergency Service team in action your donation has been an important contribution to our work.


Red Cross closed the Victorian Floods Appeal 2011 after raising more than $18.8 million.

Australian Red Cross thanks all those people who donated to the Victorian Floods Appeal 2011. The appeal was run to assist those affected by the disaster.

Victorian Floods Disaster Relief Fund

An independent Victorian Floods Disaster Relief Fund Panel - chaired by Ron Walker AC CBE and including a representative Red Cross, the Victorian Government and from flood affected communities - has been overseeing the allocation of funds raised by the Red Cross Victorian Floods Appeal.

The fund established the Damage to House and Contents Gift, a two-staged payment, to assist households impacted by the floods.

As of 2 December 2011, a total of $16.37 million had been paid to eligible households by the Victorian Floods Disaster Relief Fund. All funds have been allocated to assist communities across the affected areas.

The provision of this support was only possible thanks to the kind generosity of those who donated to the Red Cross Victorian Floods Appeal 2011. Every cent raised is going directly to those in need, with the Victorian Government covering all administration costs associated with the Fund.


The Red Cross national recovery program has been made possible by funding from the Aussie Farmers Foundation, ANZ Trustees Charitable Purposes in Victoria, Community Enterprise Foundation, Collier Charitable Fund, the Eldon and Anne Foote Trust of the Lord Mayor's Charitable Foundation and Percy Baxter Charitable Trust, managed by Perpetual.



Media inquiries: James Molan on 0448 571 484.