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Trace and find family members

Find My Family - The Tracing Service

Every year, countless families across the world are separated by conflict, disaster and migration.

The Tracing Service in Australia is part of the International Red Cross Red Crescent global tracing network, which aims to help people find family and re-establish contact between separated and long lost family members and clarify the fate of the missing.

Dorcas Mwinyi Yungu and her brothers embrace at Darwin Airport after being separated for five years by armed conflict in their homeland, the Democratic Republic of Congo.

The following services are provided free of charge:

  • help in finding a family member missing as a result of war or disaster
  • help in sending a message to a relative where there is no formal means of communication
  • help in checking the welfare of a relative overseas whom you are unable to reach due to illness or other circumstances
  • help in providing you with a confirmation of detention if the International Committee of the Red Cross visited you in detention overseas.

An information sheet about the Tracing Service is available to download in 18 languages.

See if the Tracing Service can help you find family »

Photo: Australian Red Cross/Chris Knight

A family reconnected


Follow Red Cross volunteers and staff as they search for the missing family of Nadine, a Burundian refugee separated from her family and loved ones during the Burundian civil war.
Open the interactive story

A letter's long journey

A letters long journey

Melania was one of hundreds of thousands displaced by civil war in Burundi. Read her story

Go to

The website helps people search for long lost and missing relatives. It is managed by the International Committee of the Red Cross (ICRC) in cooperation with National Red Cross and Red Crescent Societies.

Messages of hope

Message of hope

Isha and her daughter Faduma had to wait 19 years to be reunited again in Australia. Read their story

Red letter day

Red Letter Day

Jean was separated from his family when he fled war-torn Burundi at the age of 16. Read his story.