| Red Cross, in conjunction with the South Australian government has activated its free, life-saving Telecross REDi service, to assist those South Australians most at risk during a heatwave.
Trained Red Cross volunteers have been calling registered clients up to three times a day to ensure they are coping with the extreme weather conditions. Frail, elderly, disabled or isolated people will benefit from the service, which assists people |
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across the state during extreme weather such as heatwaves.
The service provides ongoing support to clients as well as practical advice and tips on how to take proper precautions in the extreme heat. If a call goes unanswered or if the person is showing signs of distress, an immediate emergency response will be activated to ensure the safety and wellbeing of the client.
“The Telecross REDi service aims to keep people safe and well during heatwaves and other extreme weather events,” said Executive Director of Red Cross in South Australia Kerry Symons.
If you’d like to register for the Telecross REDi service or become a Telecross REDi volunteer, please call 1800 246 850 or (08) 8100 4697 (10 a.m. – 5 p.m.) or email SAClientServices@redcross.org.au
“I was really worried about how long the weather was going to last. I waited for my call each morning and on the advice of Red Cross, changed some of my appointments so I wasn’t out in the heat each day.” Evelyn, 78 years.
Stay safe in the heat
Read more about staying safe in the heat.
Prepare for emergencies
Read more about preparing yourself and your household for emergencies.
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