The Bundaberg River went through Shirley and Raymond's Queensland home at more than 70km/hr in January 2013. Raymond and Shirley had to evacuate and Red Cross volunteers were there to help.
One year after ex cyclone Oswald caused devastation in Queensland in January 2013, Red Cross is still there as people rebuild their lives.
For some, the impact was even more devastating as they were still recovering from destructive floods in 2010/11.
Recovering from a major disaster like the Queensland floods can be a long, complex and emotional journey. Experiencing the anniversary of an emergency can be stressful. Anniversaries are often a time for reflection on how life has changed, which can cause feelings of guilt, sadness or regret.
Red Cross worked closely with local councils and communities to determine what was needed to help them recover.
In the past 12 months, Red Cross staff and volunteers have provided support to more than 37,900 people in 19 recovery centres across Queensland. The centres have since closed.
Twelve trained staff and volunteers visited 480 homes in the flood affected areas of Banana Shire, Boyne Valley, Central Highlands, Dawson and Monto to check that people are ok and to provide personal support, recovery tips and information on recovery assistance available from government and partner agencies.
Dedicated volunteers also provided recovery information and support at local community events. .
You can help
To support ongoing Red Cross work to help people prepare for, respond to and recover from emergencies, donate at any time to our Disaster Relief and Recovery work.
Donations of $2 or more are tax deductible.
During the emergency
More than 620 Red Cross trained staff and volunteers provided a safe place to stay and personal support to more than 3,000 people in 22 evacuation centres along the Queensland coast, including at Bundaberg, Brisbane, Sunshine Coast, Ipswich, Darling Downs, Lockyer Valley. These centres have since closed.
During the flood crisis, Red Cross ran the National Registration and Inquiry System to assist more than 4,300 people affected by the disaster to reunite with their friends and family.
Red Cross in partnership with the Queensland government established the Queensland Floods Appeal 2013 to provide assistance to individuals, families and communities directly affected by the floods, tornados and storm damage.
About the Appeal
The Queensland Floods Appeal 2013 closed 2 June 2013, after the Australian public generously donated to the Appeal.
Australian Red Cross can no longer accept donations to the Queensland Floods Appeal 2013.
Organisers of fundraising events, those who have collected donations but not banked and those who have pledged but not yet made donations have until 30 June 2013 to send collected money to Red Cross or inform Red Cross when the outstanding funds will be received.
Funds raised through the Queensland Floods Appeal 2013 will be used to assist individuals, families and communities directly affected by the Queensland floods in January 2013.
The Queensland Government appointed an independent Queensland Floods Appeal Distribution Committee, with representatives from government, local communities and Red Cross.
The independent committee's key responsibility is to oversee the distribution of public donations made to the Queensland Floods Appeal 2013.
Funds raised are being distributed through an independent Queensland Floods Appeal Distribution Committee.
If you have any questions or require further assistance you can contact the dedicated hotline set up by the Distribution Committee on 1800 901 933.
Australian Red Cross will not deduct any funds from public donations for appeal or administration costs.
Every cent raised by the Queensland Floods Appeal 2013 will go to help individuals, families and communities affected.
Should the funds raised exceed the amount required, Australian Red Cross will use any excess funds to assist in future disasters in Australia. All interest earned on donations will be invested back into the Appeal.
To support ongoing Red Cross work to help people prepare for, respond to and recover from emergencies, donate at any time to our Disaster Relief and Recovery work
Photo: Jack Tran/Australian Red Cross.