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Telecross

 
The phone call each day to check you're ok.


What is Telecross?

Telecross is a service that provides the elderly and housebound with a reassuring daily phone call to ensure that they are safe and well.

If this call goes unanswered an agreed emergency procedure will be activated and help arranged if necessary.

Telecross calls are made by trained volunteers daily at an agreed time that suits the recipient of the call.

Why use Telecross?

Telecross provides peace of mind to clients and their families, and allows the elderly and housebound to maintain their independence for as long as possible.

Telecross also has the added benefit of providing a degree of companionship and contributes to a decrease in the sense of isolation many people experience.

Darwin Telecross volunteer, Pam says "Being involved with Telecross has made me realise how valuable these calls are."

Darwin Telecross volunteer, Pam says 'Being involved with Telecross has made me realise how valuable these calls are.'

Who can use Telecross?

Although the majority of Telecross clients are elderly, the service can also be used by the disabled and young people who are medically dependant.

The service can also be provided on a temporary basis, for example when a carer is unavailable or during a period of rehabilitation.

People can refer themselves or be referred by a relative, friend or health professional.

To access Telecross or become a volunteer...

If you would like to use the Telecross service or become a Telecross volunteer, please contact us by using the Telecross email form.

To find out more about how the service operates in your area visit the State or Territory Telecross information pages.

ACT | NSW | NT | QLD | SA | TAS | VIC | WA

 
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Feature story: Volunteers bring peace of mind with reassuring phone calls
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