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| This page provides a general snapshot of the 66 local services we provide in communities across Australia. For more information on any particular service, contact the listed state or territory office offering the service.
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:: Emergency Services
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| Service |
National Registration Inquiry System (NRIS) |
| Service Type |
Information and referral |
| Target Group |
People affected by disaster/emergencies |
| Provided By |
ACT, NSW, NT, QLD, SA, TAS, VIC, WA |
| Service |
Emergency First Aid |
| Service Type |
Information and referral, health services |
| Target Group |
People affected by disaster/emergencies |
| Provided By |
NSW, VIC |
| Service |
Basic care and comfort |
| Service Type |
Personal support |
| Target Group |
People affected by disaster/emergencies |
| Provided By |
ACT, NSW, NT, QLD, SA, TAS, VIC, WA |
| Service |
Emergency catering |
| Service Type |
Food services |
| Target Group |
Emergency services personnel |
| Provided By |
VIC |
| Service |
Single incident support/Emergency relief |
| Service Type |
Emergency relief |
| Target Group |
People affected by disaster/emergencies |
| Provided By |
SA, VIC |
:: Community Services (National)
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| Service |
Hands-on care/Cosmetic care |
| Service Type |
Health care, social services |
| Target Group |
Frail aged people, people with illness and/or disability |
| Provided By |
NSW, NT, QLD, SA, WA | 
| Service |
MATES |
| Service Type |
Mental health services |
| Target Group |
People with mental illness |
| Provided By |
TAS, VIC | 
| Service |
Patient transport |
| Service Type |
Transport |
| Target Group |
Frail aged people, people with illness and/or disability |
| Provided By |
NT, SA, TAS, VIC, WA | 
| Service |
Personal Helpers and Mentors Program |
| Service Type |
Community support, mental health services |
| Target Group |
People experiencing functional limitation owing to mental illness |
| Provided By |
NT, QLD, SA | 
| Service |
Telecross |
| Service Type |
Aged care services, Social services, Health care |
| Target Group |
Carers, frail aged people, people with illness and/or disability. people with mental illness, isolated people at risk |
| Provided By |
ACT, NSW, NT, QLD, SA, TAS, VIC, WA |
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:: Refugee Services
| Service |
Asylum Seeker Assistance Scheme |
| Service Type |
Personal support and advocacy |
| Target Group |
Refugees and asylum seekers |
| Provided By |
ACT, NSW, NT, QLD, SA, TAS, VIC, WA | 
| Service |
Community Care pilot |
| Service Type |
Personal support and advocacy |
| Target Group |
People awaiting immigration status resolution |
| Provided By |
ACT, NSW, QLD, VIC | 
| Service |
Community Detention/Residence Determination |
| Service Type |
Personal support and advocacy |
| Target Group |
Newly arrived migrants |
| Provided By |
ACT, NSW, SA, VIC, WA | 
| Service |
Immigration Detention program |
| Service Type |
Personal support and advocacy |
| Target Group |
Immigration detainees |
| Provided By |
NSW, NT, SA, VIC, WA | 
| Service |
Tracing |
| Service Type |
Information and referral, personal support and advocacy |
| Target Group |
Culturally/linguistically diverse backgrounds, People emerging from war, internal conflict or natural disaster |
| Provided By |
ACT, NSW, NT, QLD, SA, TAS, VIC, WA |

| Service |
Good Start Breakfast Club |
| Service Type |
Community nutrition |
| Target Group |
Children and young people, culturally/linguistically diverse backgrounds, indigenous people, parents and families |
| Provided By |
ACT, NSW, NT, QLD, SA, TAS, VIC, WA | 
| Service |
save-a-mate (SAM) |
| Service Type |
Social support, training, education and development services, information and referral |
| Target Group |
Children and young people, culturally/linguistically diverse backgrounds, indigenous people, parents and families |
| Provided By |
ACT, NSW, NT, QLD, SA, TAS, VIC, WA | 
| Service |
Junior Red Cross |
| Service Type |
Education and development services |
| Target Group |
Children and young people |
| Provided By |
ACT, NSW, NT, TAS, VIC, WA | 
| Service |
YConnect? |
| Service Type |
Volunteer services |
| Target Group |
Young people, culturally/linguistically diverse backgrounds, refugees abd asylum seekers |
| Provided By |
VIC | 
| Service |
Red Cross Community Challenge |
| Service Type |
Employment, training, education and development services |
| Target Group |
Children and young people |
| Provided By |
NSW, VIC, WA | 
| Service |
Red Cross Action |
| Service Type |
Employment, training, education and development services |
| Target Group |
Children and young people |
| Provided By |
VIC |
:: A-Z of local community services

| Service |
Accommodation Centres |
| Service Type |
Accommodation |
| Target Group |
Supporting carers and people with illness and/or disability |
| Provided By |
QLD | 
| Service |
Assistance and care in emergency departments (ACE) |
| Service Type |
Personal support |
| Target Group |
Supporting carers and people with illness and/or disability |
| Provided By |
VIC | 
| Service |
Aged Care Hostel |
| Service Type |
Accommodation |
| Target Group |
Frail aged people |
| Provided By |
NT | 
| Service |
Ainslie Village cafe and life skills program |
| Service Type |
Food and education program |
| Target Group |
Residents of a large accommodation facility who are from culturally/linguistically diverse backgrounds, frail aged people, people with illness and/or disability, people with mental illness |
| Provided By |
ACT | 
| Service |
Carelink |
| Service Type |
Information and referral |
| Target Group |
Carers, people from culturally/linguistically diverse backgrounds, frail aged people, parents and families, people with illness and/or disability, people with mental illness, other - general public |
| Provided By |
WA |  |
| Service |
Carer respite/Carer support |
| Service Type |
Respite services/personal support |
| Target Group |
Carers, people from culturally/linguistically diverse backgrounds, frail aged people, indigenous people, parents and families, people with illness and/or disability, people with mental illness |
| Provided By |
WA | 
| Service |
Client assessment unit |
| Service Type |
Health care |
| Target Group |
Frail aged people, people with illness and/or disability, people with mental illness |
| Provided By |
ACT | 
| Service |
Community aged care package |
| Service Type |
Aged care services |
| Target Group |
Frail aged people |
| Provided By |
NT | 
| Service |
Community Carers |
| Service Type |
Respite services |
| Target Group |
People from culturally/linguistically diverse backgrounds, frail aged people, people with illness and/or disability |
| Provided By |
SA | 
| Service |
Communities for children |
| Service Type |
Family services |
| Target Group |
Children and young people, indigenous people, other - includes antenatal, parents and families |
| Provided By |
NT | 
| Service |
Community visitors scheme |
| Service Type |
Aged care services/personal support |
| Target Group |
Frail aged people, people with illness and/or disability, people with mental illness |
| Provided By |
ACT, NSW, QLD, Tas, VIC, WA | 
| Service |
Delivered meals/meals on wheels |
| Service Type |
Health care/food services |
| Target Group |
Frail aged people, people with illness and/or disability, people with mental illness |
| Provided By |
ACT, NT, TAS | 
| Service |
Disability and employment services |
| Service Type |
Employment, training, education and development services |
| Target Group |
People with illness and/or disability |
| Provided By |
QLD | 
| Service |
Early years introduction to school program |
| Service Type |
Family services |
| Target Group |
Children and young people, parents and families |
| Provided By |
QLD | 
| Service |
East Timor eye program |
| Service Type |
Health care |
| Target Group |
People with illness and/or disability |
| Provided By |
NT | 
| Service |
Energy Cruz |
| Service Type |
Recreational and educational activities, after school |
| Target Group |
Young people 10-15 years |
| Provided By |
NT | 
| Service |
Energy Australia Red Cross Youth Challenge |
| Service Type |
Recreation, mentoring services |
| Target Group |
Children and young people |
| Provided By |
NSW | 
| Service |
Extended aged care at home |
| Service Type |
Aged care services |
| Target Group |
Frail aged people, people with illness and/or disability |
| Provided By |
NT | 
| Service |
Extended family services |
| Service Type |
Aged care services |
| Target Group |
Frail aged people |
| Provided By |
ACT | 
| Service |
Family support service |
| Service Type |
Family services |
| Target Group |
Children and young people, parents and families with postnatal depression and multiple births |
| Provided By |
QLD, WA | 
| Service |
Family support - Christmas assistance |
| Service Type |
Family services |
| Target Group |
Carers, children and young people, people from culturally/linguistically diverse backgrounds, frail aged people, parents and families, people with illness and/or disability, people with mental illness |
| Provided By |
TAS | 
| Service |
Financial counselling |
| Service Type |
Financial counselling |
| Target Group |
People from culturally/linguistically diverse backgrounds, indigenous people, people affected by disaster/emergencies, parents and families, people who are homeless |
| Provided By |
WA | 
| Service |
FoodCENTS program |
| Service Type |
Community nutrition |
| Target Group |
At risk and vulnerable groups/individuals |
| Provided By |
WA |
| Service |
Friends/teen mentoring |
| Service Type |
Mentoring services |
| Target Group |
Children and young people, people from culturally/linguistically diverse backgrounds, indigenous people, refugees and asylum seekers |
| Provided By |
VIC | 
| Service |
Glen Mervyn child care centre |
| Service Type |
Child care |
| Target Group |
Children and young people, parents and families |
| Provided By |
NSW | 
| Service |
Hand and foot massage |
| Service Type |
Health care |
| Target Group |
Patients and/or outpatients attending hospital |
| Provided By |
ACT | 
| Service |
Hollywood Hospital services |
| Service Type |
Personal support |
| Target Group |
Carers, people from culturally/linguistically diverse backgrounds, frail aged people, people with illness and/or disability, people with mental illness |
| Provided By |
WA | 
| Service |
Home safety service |
| Service Type |
Health care |
| Target Group |
Frail aged people, people with illness and/or disability |
| Provided By |
ACT | 
| Service |
Home support services |
| Service Type |
Family services, aged care |
| Target Group |
Frail aged people, people with illness and/or disability |
| Provided By |
NSW, NT | 
| Service |
Homeless early intervention service |
| Service Type |
Family services |
| Target Group |
Indigenous people, parents and families |
| Provided By |
QLD | 
| Service |
HOPE (Heroin Overdose Prevention & Education) |
| Service Type |
Social support |
| Target Group |
Prisoners |
| Provided By |
NSW | 
| Service |
Hospital visitor service |
| Service Type |
Social support |
| Target Group |
Patients and outpatients in hospitals |
| Provided By |
ACT | 
| Service |
Intensive family support |
| Service Type |
Family services |
| Target Group |
Children and young people, parents and families |
| Provided By |
QLD | 
| Service |
Leadership program |
| Service Type |
School-based recreational and educational activities and programs |
| Target Group |
Young people, secondary schooling |
| Provided By |
NT | 
| Service |
Linen Service |
| Service Type |
Health care |
| Target Group |
Frail aged people, other - palliative care patients, people with illness and/or disability |
| Provided By |
ACT | 
| Service |
Medical equipment hire |
| Service Type |
Aids and equipment |
| Target Group |
People with illness and/or disability |
| Provided By |
QLD | 
| Service |
Mental health first aid |
| Service Type |
Mental health services |
| Target Group |
People with mental illness, parents and families |
| Provided By |
ACT, TAS, WA | 
| Service |
Migrant youth orientation program |
| Service Type |
Mentoring services |
| Target Group |
Children and young people, people from culturally/linguistically diverse backgrounds, parents and families, refugees and asylum seekers |
| Provided By |
NSW | 
| Service |
Mobile library service |
| Service Type |
Library services |
| Target Group |
Frail aged people, people with illness and/or disability |
| Provided By |
Qld, Tas, WA, SA | 
| Service |
Newly arrived youth program (NAYP) |
| Service Type |
Education and mentoring service |
| Target Group |
12-15 year olds who have been in Australia for less than 5 years |
| Provided By |
NSW |
| Service |
Night Cafe |
| Service Type |
Day centre |
| Target Group |
Children and young people, people who are homeless |
| Provided By |
QLD |
| Service |
Organisation capacity building |
| Service Type |
Information and referral |
| Target Group |
Indigenous people |
| Provided By |
QLD |
| Service |
Out & about |
| Service Type |
Recreation |
| Target Group |
Frail aged people |
| Provided By |
QLD | 
| Service |
Palliative care |
| Service Type |
Respite services |
| Target Group |
Parents and families |
| Provided By |
NT |
| Service |
Palm Island youth mentoring, Palms Up culture and recreation program |
| Service Type |
Mentoring services, recreation |
| Target Group |
Children and young people |
| Provided By |
QLD |
| Service |
Personal alarm service |
| Service Type |
Health care |
| Target Group |
Frail aged people, people with illness and/or disability |
| Provided By |
QLD |
| Service |
Playscheme |
| Service Type |
Child care, recreation |
| Target Group |
Children and young people, parents and families |
| Provided By |
NSW, QLD |
| Service |
Reach Your Potential program |
| Service Type |
Youth development |
| Target Group |
Indigenous young people and their families and communities |
| Provided By |
WA | 
| Service |
Referral for active intervention service |
| Service Type |
Family services |
| Target Group |
Children and young people, parents and families |
| Provided By |
QLD | 
| Service |
Remote communities holiday program |
| Service Type |
Recreational and educational activities and programs |
| Target Group |
Children and young people on remote primarily Indigenous communities |
| Provided By |
NT | 
| Service |
Roadhouse |
| Service Type |
Food services, information and referral |
| Target Group |
People who are homeless |
| Provided By |
ACT | 
| Service |
Strokeswim |
| Service Type |
Day care, aged care |
| Target Group |
Frail aged people, people with illness and/or disability |
| Provided By |
NSW | 
| Service |
SHAK (Safe Hangout for All Kids) youth resource centre |
| Service Type |
Recreation and developmental activities |
| Target Group |
Young people |
| Provided By |
NT |
| Service |
Soup patrol service |
| Service Type |
Food service |
| Target Group |
People who are homeless and otherwise disadvantaged |
| Provided By |
WA | 
| Service |
Tiwi Islands holiday program |
| Service Type |
Recreation |
| Target Group |
Children and young people, Indigenous people |
| Provided By |
NT | 
| Service |
Trauma Teddies |
| Service Type |
Personal support |
| Target Group |
Children and young people, frail aged people, Indigenous people, people with illness and/or disability |
| Provided By |
ACT, NSW, NT | 
| Service |
Veteran support |
| Service Type |
Personal support |
| Target Group |
Frail aged people |
| Provided By |
NT |
| Service |
Volunteer home visitors service |
| Service Type |
Respite services |
| Target Group |
Frail aged people, people who are homeless, people with illness and/or disability |
| Provided By |
ACT | 
| Service |
Voluntary Aid Service |
| Service Type |
Emergency services, First Aid |
| Target Group |
People affected by disaster emergencies |
| Provided By |
NSW | 
| Service |
Young women's health program [residential, education, independent living, outreach, volunteer family support] |
| Service Type |
Family services, mentoring services |
| Target Group |
Children and young people, parents and families |
| Provided By |
NSW | 
| Service |
Youth leadership courses and workshops |
| Service Type |
Employment, training, education and development services |
| Target Group |
Children and young people, people from culturally/linguistically diverse backgrounds, refugees and asylum seekers |
| Provided By |
VIC |
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