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Our recruitment process

Red Cross is built on the power of humanity. We believe in inclusiveness, diversity and equality and are committed to ensuring that our workplaces are a reflection of that.

We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

Our applicant experience includes an online application, behavioural based interview, referee checks and background checks. Telephone interviews, assessment centres, abilities testing and medical assessments may occasionally be used in our recruitment and selection process.


When you identify a job opportunity you would like to apply for, click on the red 'apply now' button at the bottom of the advert. This will open up our online application form. You will be prompted to enter your email address and set up a password. Please take note of these details so you can login later to view the progress of your application or update your profile. If you do not have an email address or need assistance with the online application process, contact the recruitment team:

During your online application you will be prompted to upload your resume. Your resume should outline your work history and details of any relevant qualifications and licenses. You also have the option to upload your cover letter.

It is not necessary for you to address each of the selection criteria as part of your application but you could highlight your transferrable key skills and experience.

If you do not have an email address or need assistance with the online application process, contact the recruitment team:

Preparing for interview

If your application is short listed, you will be contacted to arrange a suitable time to come in and meet with the interview panel. The interview panel will generally be up to three people.

The interview is an opportunity for you to demonstrate your transferable skills and experience. When responding to the questions, we will ask you to use specific examples. Keep your responses succinct but make sure you include details of the situation, any actions that you took and the outcome. Don't talk about what you would do - talk about what you did do.


We recommend going over the position description for the position and coming to the interview prepared with a few examples so that you can easily refer to them.

Referee checks

If you attend an interview, you may be asked to provide details for two work related referees. Referees should be people you currently or previously reported to and who can speak about your skills and knowledge (from paid or voluntary work or activity). It is best to confirm their willingness to act as referees before nominating them. It is useful to send your referees a copy of the position description and tell them about the role you are applying for. This way they can be well prepared to answer our questions on your background and experience.

Pre-employment checks

Red Cross is a child-safe organisation, requiring all applicants to be screened for suitability to work with children and vulnerable people. This will include a National Police Check, Working Rights Check and, where applicable, a Working with Children Check. We will obtain your consent prior to proceeding with any checks initiated by Red Cross.

A person's police history information does not automatically exclude an individual from working or volunteering at Red Cross.