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MATES Volunteer

Position Information

MATES  Volunteers assist people in overcoming loneliness and social isolation and help re-establish and maintain connections in the community.

MATES Volunteers and participants undertake community activities together, for example:

  • shopping
  • visiting library
  • having a coffee
  • attending recreational or social events

Red Cross trains and supports volunteers to befriend a person who experiences mental illness and get-togethers with other volunteers, participants and program staff are held on a regular basis.

MATES Volunteers will provide regular reports on volunteer activities.

Position Requirements


  • Ability to relate to people, including those living with a mental illness
  • Good communication and listening skills
  • Caring, friendly and non-judgemental personality
  • Abide by the Red Cross 7 Fundamentals Priniciples


  • An interest in mental health


For further details please refer to the position description below or contact the Mates Coordinator, Susan Sherrin on (03) 6235 6025.