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Important information about fraudulent websites, email and hoaxes
Australian Red Cross advises all donors to be aware of hoax email or website scams deceiving people into donating to an Australian Red Cross appeal.
Please be aware:
- Australian Red Cross DOES NOT send unsolicited email to the public requesting donations.
- If you receive an unsolicited email alleging to be on behalf of Red Cross or collecting for Red Cross, immediately delete the message and do not forward or otherwise circulate it.
- Do not respond to these messages or provide any personal details to unsolicited email that you may receive.
- Only make an online donation to an Australian Red Cross Appeal at www.redcross.org.au.
Security
Donating online is secure and safe, but you should be as vigilant when donating online as you would be when using Internet banking.
To check site security at the donations page, look for the padlock in the bottom right corner of your browser page (in Internet Explorer). Double-clicking on the padlock will show the security certificate information issued by Thawte and it must say http://www.redcross.org.au/.
For further infomation, contact our general enquiries line on 1800 246 850.
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