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Disaster Relief and Recovery

We need your help

Burnt out areas of South Australia will continue to receive support from us over the long term as people rebuild their homes and communities. Credit: AAP Image/David Mariuz

Red Cross staff and volunteers are supporting people who have already battled the elements this year in South Australia, Victoria and Western Australia.

We stand ready to respond to future threats, and we urgently need your help.

South Australia

In the first week of January the Adelaide Hills faced the worst fire conditions since the Ash Wednesday bushfires in 1983. Red Cross volunteers were there at relief centres in Golden Grove and the Willaston Football Club to meet people who'd been evacuated from their homes. They helped to reconnect families, friends and loved ones who had been separated by the fire, via the Register.Find.Reunite. service. Our staff and volunteers continue to support affected communities by attending community events and going door to door to check that people are OK as they return home.

Our experience has shown that during times of disaster even simple tasks can feel overwhelming. Our trained volunteers are helping people right now to fill in forms and make phone calls, across the affected areas in South Australia. We can also offer a range of practical information and advice on recovery and the impact of disasters to help get people through this stressful time.


Red Cross staff and volunteers supported people affected by the Moyston bushfires in three relief centres in Ararat, Lake Bolac, and Hastings. We registered people's whereabouts so they could be reconnected with their family, friends and loved ones and provided food, water and emotional support.

After the immediate danger had passed Red Cross began working in partnership with local councils to understand the immediate recovery needs of those affected communities, and determine how best to support their long term recovery..

Western Australia

After a bushfire in the Bullsbrook area burnt 6,600 hectares of land, Red Cross supported residents evacuated to the Quinns Rock evacuation centre and reconnected families, friends and loved ones through the Register.Find.Reunite. service.

Disasters can happen at any time, so we continue to encourage all Australians to be prepared. Do you have a plan? We've created some resources to help you and your family get a plan that's right for you.


Adelaide Hills residents Andrew Baker and Ruth Laker take shelter in the Golden Grove recreation centre where Red Cross staff and volunteers are registering people for Register.Find.Reunite and providing one-on-one Psychological First Aid. Credit: AAP Image/David Mariuz.

We need your help

To help us provide valuable assistance in times of emergency, we are encouraging people to donate to our emergency response and recovery work in SA and further afield.

Donate now

Click on the donate button to make a secure online donation.

Alternativley, make a donation via credit card by phoning 1800 811 700 or send a cheque or money order with a note that it's for the Red Cross Disaster Relief and Recovery fund to: 
        Australian Red Cross Supporter Service 
        PO Box 2957 
        Melbourne VIC 8060

All donations to Red Cross Disaster Relief and Recovery work over $2 are tax deductible.

You can also make a donation to our bushfire disaster response and recovery work at any Coles store across South Australia.

National Australia Bank (NAB) is also accepting donations to support Red Cross Disaster Relief and Recovery work assisting people affected by bushfires and other emergencies in South Australia and further afield. You can make a donation at branches in South Australia or through internet banking.

How will the money be spent?

By donating at any time to Red Cross Disaster Relief and Recovery you are providing valuable support for our Emergency Services teams in Australia and overseas.

Your donation allows Red Cross to:

  • train staff, aid workers and volunteers to be ready to respond as soon as a disaster strikes in Australia and overseas
  • teach and support communities in disaster-prone regions to better prepare for disasters
  • help affected communities to recover from emergencies - in outback towns, metropolitan cities or small Pacific islands - whether you hear about it in the news or not
  • train and send specialist aid workers to assist local Red Cross volunteers and staff in countries affected by major disasters
  • maintain stocks of critical disaster response equipment including water filtration, shelter, hygiene and cooking kits for use in emergencies.


As communities in the Adelaide Hills and Moyston recover from severe bushfires we are there helping to provide much needed psychosocial support to those in need. Credit: AAP Image/David Mariuz

How else you can help

Can I volunteer?
Australian Red Cross is not calling for additional volunteers at this time. If we identify a specific need for more volunteers we will make a public call.

Australian Red Cross recruits and trains volunteers for emergency situations just like this one. These volunteers have been mobilised and are currently assisting in the Red Cross response.
If you want to get involved in future Red Cross emergency responses, please visit the 'Become a volunteer' and complete the online registration form.

Can I donate goods?
Red Cross understands people may have a strong desire to donate items. While this generosity is appreciated, our experience with emergency recovery has shown that affected communities recover sooner when they can make their own choices. This includes choosing and purchasing goods to help put their lives back together again rather than being given goods.

Another benefit of allowing those affected to choose their own purchases is that money is being put back into the community to stimulate local businesses, an important part of the local economic recovery.

Red Cross is unable to accept offers of goods such as food and second hand clothes specifically for the SA bushfire incident, however, we appreciate and accept donations of clothing through our retail store network to support the broader everyday work of Red Cross. To find out what the needs are across Australia, contact your local store.

For other ways to help, please see here.

Further information: Emergency updates

To find out the latest details about the emergency, you can access information from the South Australian government.

You can help


Donate now

By phone

Freecall 1800 811 700

By mail

Send a cheque or money order to:

Disaster Relief and Recovery
Australian Red Cross
GPO Box 2957
Melbourne VIC 8060

Please include a note to specify the donation is for Disaster Relief and Recovery.

REDiPlan resources

REDiPlan booklet

Coping with hot weather
fact sheet | advice for seniors


Coping with a major personal crisis

Coping with a major personal crisis
audio | booklet | easy English | large print

Helping children and young people cope with crisis

Dealing with the stress of an emergency

Returning home after a bushfire

NSW bushfire