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Culturally accessible

Community Development Officer Fiona Stanley and Sandra Coulthard a participant in REDISupport, providing Emergency Services training specially designed for Aboriginal communities.

Working with the most vulnerable people is the responsibility of the whole organisation and as such we aim to ensure that every part of Red Cross is culturally accessible to Aboriginal and Torres Strait Islander peoples.

The different needs of men and women, boys and girls in Aboriginal and Torres Strait Islander communities are considered and responded to appropriately.

How Red Cross helps

Red Cross is committed to ensuring our work in other priority areas, including Emergency Services, Social Inclusion and Stronger Communities, provide programs that support the specific cultural needs of Aboriginal and Torres Strait Islander peoples across Australia.

REDISupport, SA »
Red Cross is increasing the capacity for Aboriginal organisations in the Flinders Rangers, Port Lincoln and Port Augusta to respond to and prepare for emergencies by delivering culturally competent training.

Personal Helpers and Mentors (PHaMs), NT
PHaMS helps build social and emotional wellbeing for people with mental health problems to develop skills, build confidence, access services and participate in the community.

On the Tiwi Islands PHaMS is a strong community-driven program, developed by and for Tiwi Island residents. Community Elders provide guidance on events and activities, camps, art, dance, and music-related activities. They are also involved in the program development, training, promotion and delivery, as well as the design of culturally-competent evaluation tools.

Red Cross provides phone calls to Aboriginal and Torres Strait Islander peoples who would benefit from a regular yarn. Aboriginal and/or Torres Strait Islander volunteers call people for a yarn once a week. They share stories and catch up.

This service is for those who would like to speak with another Aboriginal and/or Torres Strait Islander person. It may benefit people who:

  • live alone
  • find it difficult to get out of the house
  • live in a remote location
  • are living with a disability
  • don't get to speak to many other mob from their community.

This Service is available across NSW. For more information about TeleYARN please call Red Cross to speak with the Aboriginal worker on 1300 885 698 or email us.

Tucker Tracks, NSW
In partnership with Black Magic Aboriginal Corporation Acts in Kempsey, Red Cross is developing and facilitating the health and food nutrition program which includes market gardens and bush tucker using traditional knowledge and environmental sciences.

save-A-mate Our Way (SAM Our Way) »
Red Cross is working to improve the wellbeing of young Aboriginal and Torres Strait Islander peoples in regional and remote communities by reducing the impact of alcohol and other drugs and mental health issues.

In Whyalla and Port Pirie High Schools, South Australia the SAM Our Way program provides regular yarning circles for local young people focused on alcohol and other drugs harm minimisation and maintaining positive social and emotional wellbeing.

A peaceful place

Red Cross runs a short stay facility in Kalgoorlie-Boulder, with priority access for people from Tjuntjuntjara and the Spinifex Lands in the Great Victoria Desert. Learn more »


Carol receives a daily welfare check phone call from Red Cross, and a longer social call each week as part of the TeleYARN service. Read Carol's story »

Save-a-mate Our Way

Red Cross works with young people to prevent and reduce harms associated with alcohol and other drug use. Learn more »

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