Please use the form below to contact us via email.
Alternatively, use the links in the red menu to the left for key contacts, national and state offices or media contacts. We will respond to your message as soon as possible.

Please note: We are receiving a large number of enquiries in relation to the recent disasters in Asia/Pacific. Please visit the relevant information page to see if the answer to your question is there before making an enquiry: the Pacific Tsunami information page, the Indonesian Earthquake information page, and the Typhoon Ketsana information page.

Important note:

• If your email is related to a personal crisis or emergency situation and you need an immediate response we suggest you contact an appropriate emergency agency by telephone. If you require police, fire or ambulance support, please call 000.
• If you are experiencing a personal crisis and need to speak with someone urgently we suggest you call Lifeline on 13 11 14 (available 24 hours a day)
• If you are an existing donor and want to update your details, please email donorinfo@redcross.org.au, or phone 1800 811 700 (please provide your old details and your new details)
• If you are a blood donor and wish to update your details please call Australian Red Cross Blood Service on 13 14 95.