Contact

To donate by phone, call 1800 811 700 (free call).

To donate by mail, send a cheque or money order to 
    Australian Red Cross
    GPO Box 2957 
    Melbourne VIC 8060
Please indicate which appeal or activity you would like your donation to go towards.

You can also make a secure online donation.

• update your details
• enquire about a receipt

For all enquiries about the Australian Red Cross Blood Service call 13 14 95.

Visit the Australian Red Cross Blood Service website.

For all enquiries regarding Red Cross First Aid courses and products, including First Aid kits, call 1300 367 428 or email us. For security reasons, please do not include your credit card details in an email.

Information about Red Cross First Aid courses and products is available here.

Volunteer in Australia. Contact details are listed with each volunteer opportunity.

Volunteer overseas. Contact details are listed here.

You can provide feedback or make a complaint by email or phone 1800 811 700 (free call).

Feedback and complaints received will be directed to the relevant department for evaluation, response and resolution.

We are reviewing our feedback and complaints handling processes over the coming year as part of our continuous improvement program.

As a signatory to the Australian Council for International Development (ACFID) Code of Conduct, we are committed to high standards in financial reporting, management and ethical practice. Further information on the code and its complaints handling procedure is available at www.acfid.asn.au.

If you would like to use our Telecross service call 1300 885 698.

Australian Red Cross advises all donors to be aware of hoax email, website scams or bogus collectors deceiving people into donating to an Australian Red Cross appeal.

Check the hoax emails and scams page for more information.