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Communicating in Recovery


Communicating in Recovery is a best-practice guide for people or organisations managing information in a post-emergency environment. It is targeted and practical, can be applied to any type of emergency in any geographical area and can be used in large or small emergencies.

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The aim of the training is to assist people to communicate more effectively after an emergency, raise awareness of recovery communications and provide an opportunity for people working in recovery to network and share ideas.

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For further information on training or the Communicating in Recovery guide, please contact Shona Whitton National Senior Project Officer, Recovery, by email or on 02 9229 4261.

Training modules

Training modules

The training is based on six modules which cover recovery communications, feedback loops, identifying audiences, prioritising messages, communication methods and the media.

Pre-course work

3.6 MB Powerpoint

Download [3.6 MB Powerpoint]